Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Taylor McCracken

Waynesboro,GA

Summary

A Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Focused Correctional facilities professional versed in maintaining safety and order in high-tension environments. Completes head counts and cell inspections to meet objectives and promote continuous safety. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Correctional Officer

CoreCivic
Millen, Gerogia
02.2023 - Current
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Inspected cells and conducted random searches of common areas.
  • Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Conducted searches of inmates and visitors to prevent the smuggling of contraband.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Provided first response medical care in emergency situations until professional medical staff could take over.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Inspected cells and other areas for contraband and safety hazards.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Trained new correctional officers on facility procedures, safety protocols, and the ethical treatment of inmates.
  • Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Took prisoners into custody and escorted to locations within and outside facility.
  • Issued clothing, tools and other authorized items to inmates.
  • Counseled inmates and responded to legitimate questions, concerns and requests.

Assistant Manager

Dollar General
Sardis, Georgia
01.2019 - 02.2023
  • Supported senior managers with day-to-day operational requirements
  • Delegated tasks to appropriate staff members and monitored performance
  • Coordinated employee schedules to provide adequate staff coverage
  • Maintained operational performance with skillful handling of opening and closing tasks
  • Handled escalating problems to improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities
  • Gathered revenue data, contributing to budget development and forecasting
  • Promoted products based on effective planning, merchandising, and employee preparation
  • Collaborated with upper management to develop and implement business improvements
  • Optimized inventory for maximum revenue generation
  • Oversaw employee training and staff management tasks
  • Maximized employee performance with effective training and close mentoring
  • Contributed to effective decision-making with detailed reports on daily operations
  • Kept all paperwork current and compliant with internal standards and legal requirements
  • Eliminated resource waste through effective monitoring and improved controls
  • Controlled labor costs by streamlining workflows based on expected demands
  • Managed daily workloads by organizing effective schedules and delegating tasks
  • Directed staff management, task delegation, merchandising, and customer service
  • Brought in well-qualified employees to fill important vacancies, targeting recruitment strategies to reach key candidates.

Sandwich Maker

Subway
Carlyle, Illinois
03.2013 - 03.2014
  • Monitored stock and replenished low materials on food line
  • Made substitution suggestions to accommodate dietary restrictions and food allergies
  • Delivered positive service experience when greeting and serving customers
  • Upheld quality standards when preparing fresh vegetables, meats, and other food items
  • Prepared delicious sandwiches to match order specifications and quality standards
  • Maintained cleanliness and presentation of storefront, cleared clutter, and restocked utensils
  • Sanitized work areas, kitchen tools, and dishes for health safety
  • Used POS systems to document orders and process payments
  • Communicated with coworkers to prioritize workflow and streamline order preparation
  • Memorized menu offerings, combos, and featured items to answer questions and make suggestions
  • Satisfied customers consistently while taking and preparing orders for foods
  • Balanced receipts and payments in cash registers
  • Maintained cleanliness of kitchen, dining room and equipment
  • Prepared bills for food, using cash registers, calculators, or adding machines, and accepted payment or made change
  • Pack food, dishes, supplies, and kitchen equipment for transportation to catering events
  • Maintained sufficient coffee and tea for customers by brewing new batches frequently
  • Protected customers from cross-contamination and infection risks with thorough sanitizing of work surfaces and utensils
  • Met customer needs with fast, friendly and knowledgeable service
  • Greeted guests, answered menu questions and provided excellent customer service
  • Minimized errors by carefully documenting orders and discussing needs with cooks
  • Organized supplies and arranged food in attractive displays
  • Scrubbed and polished counters, steam tables, and other equipment and cleaned glasses, dishes, and fountain equipment
  • Performed sweeping, mopping, and washing dishes to keep equipment and facilities sanitary
  • Processed customer orders and payments quickly with efficient register operation
  • Served fresh, delicious food within promised timeframes
  • Prepared and served sandwiches and salads to 100+ daily customers
  • Stayed on top of regular shift cleaning duties
  • Stayed efficient and productive by using slow periods to stock supplies, prepare ingredients and clean work or customer areas
  • Operated cash registers and received payment in cash or credit card
  • Met customer needs by keeping self-serve stations well-stocked with food and supplies
  • Complied with food safety and sanitation regulations.

Education

High School Degree -

Carlyle High School
Carlyle, Illinois
05.2015

Associates in Accounting -

Augusta Technical College
Augusta, Georgia

Skills

  • Operations management
  • Employee scheduling
  • Cost reduction
  • Budget assistance
  • New business expansion
  • Task delegation
  • Talent recruitment and development
  • Customer service and satisfaction
  • Money handling
  • Employee performance evaluation
  • Team motivation
  • Sales strategies
  • Staff training
  • Team development
  • Schedule management
  • Contraband Seizure
  • Emergency Response
  • Facility Security
  • Records Management
  • Prisoner Transport
  • Patrol procedures
  • Visitation guidelines understanding
  • Security Procedures
  • Firearms proficiency
  • Restraint Techniques
  • De-Escalation Techniques
  • Observation
  • First Aid Training
  • Trained in defensive tactics
  • Suicide Prevention
  • First aid and CPR certified
  • Mentorship
  • Radio communication

Certification

  • SORT certified
  • Fire Arms certified
  • OC certified
  • Pepperball, launcher and grenede certified
  • CPR Certified

Languages

Spanish
Limited

Timeline

Correctional Officer

CoreCivic
02.2023 - Current

Assistant Manager

Dollar General
01.2019 - 02.2023

Sandwich Maker

Subway
03.2013 - 03.2014

High School Degree -

Carlyle High School

Associates in Accounting -

Augusta Technical College

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Taylor McCracken