Hardworking and passionate job seeker with strong organizational skills eager to secure the Ultrasound Inside Sales Account Manager position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Long Term Resource Planner
Philips Healthcare
08.2023 - Current
Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
Handled complaints and questions, and re-directed calls to other team members.
Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
Mohs Surgery Scheduler
Cumberland Skin Dermatology
02.2023 - 06.2023
Booked surgeries according to physician volume and maintained prompt turnaround times.
Collaborated and established strong working relationships with physicians, supervisors and colleagues.
Gathered current medical information and reviewed histories to gather details for surgeons.
Answered telephones and directed calls to appropriate medical or administrative staff.
Communicated with patients with compassion while keeping medical information private.
Medical Esthetician
Self-employed
05.2021 - 02.2023
Promoted skincare products to patients according to specific needs, boosting overall revenue.
Built positive client relationships and guided clients through treatments.
Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Answered multi-line phone, returned clients calls and scheduled appointments.
Processed payments, set up appointments and promoted new products and services to help meet business objectives.