Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Taylor McHenry

Goodlettsville,TN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the Ultrasound Inside Sales Account Manager position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Long Term Resource Planner

Philips Healthcare
08.2023 - Current
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.

Mohs Surgery Scheduler

Cumberland Skin Dermatology
02.2023 - 06.2023
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Collaborated and established strong working relationships with physicians, supervisors and colleagues.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Communicated with patients with compassion while keeping medical information private.

Medical Esthetician

Self-employed
05.2021 - 02.2023
  • Promoted skincare products to patients according to specific needs, boosting overall revenue.
  • Built positive client relationships and guided clients through treatments.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.

Education

Esthetics

Estelle Skin Care And Spa Institute
Skokie, IL
05.2018

High School Diploma -

Hendersonville High School
Hendersonville, TN
05.2016

Skills

  • Capacity Planning
  • Time Management
  • Conflict Resolution
  • Attention to Detail
  • Organizational Skills
  • Adaptability
  • Multitasking
  • Customer Service

Accomplishments

Employee of the month in long term planning

Certification

  • Licensed Esthetician - 2018
  • Licensed Lash Artist - 2020
  • CPR Certified - 2023
  • Certified Medial Assistant

Timeline

Long Term Resource Planner

Philips Healthcare
08.2023 - Current

Mohs Surgery Scheduler

Cumberland Skin Dermatology
02.2023 - 06.2023

Medical Esthetician

Self-employed
05.2021 - 02.2023

Esthetics

Estelle Skin Care And Spa Institute

High School Diploma -

Hendersonville High School
Taylor McHenry