Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Taylor McMurray

Customer Service Rep
Munford,TN

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Customer Service RepresentativeScheduling Coordinator

Work Type

Full TimePart Time

Location Preference

RemoteOn-SiteHybrid
Location: Munford, TN, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offCompany CulturePaid sick leave

Summary

Dedicated customer service representative with a proven track record in client support, problem-solving, and effective communication. Demonstrated ability to manage projects and deliver exceptional service in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

The Pet Hospitals
Lakeland, TN
06.2019 - Current
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed input of client and patient data into centralized database.
  • Excelled in high-pressure settings, maintaining productivity and focus amidst rapid changes.

Scheduling Coordinator

Campbell Clinic Orthopedics
Germantown, TN
03.2018 - 06.2019
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations, and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Managed high volume of phone calls and chat inquiries to ensure timely customer support.
  • Addressed patient concerns and frustrations through active listening and empathetic communication.

Education

Associate of Science - Criminal Justice

Dyersberg State Community College
Covington

High School Diploma -

Brighton High School
Brighton
05-2016

Associate of Science - Computer Information Systems

Penn Foster College
Scottsdale, AZ
04-2027

Skills

  • Calm under pressure
  • Computer skills
  • Leadership
  • Analytical and critical thinking
  • Remote office availability
  • Organization and time management
  • Project planning
  • Friendly, positive attitude
  • Client support

Timeline

Customer Service Representative

The Pet Hospitals
06.2019 - Current

Scheduling Coordinator

Campbell Clinic Orthopedics
03.2018 - 06.2019

Associate of Science - Criminal Justice

Dyersberg State Community College

High School Diploma -

Brighton High School

Associate of Science - Computer Information Systems

Penn Foster College

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Taylor McMurrayCustomer Service Rep