Taylor Meyer Roberts
Johnstown,OH
Summary
Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Assistant
Wasserstrom
Columbus, OH
06.2021 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Fielded customer questions to share information about products, availability and pricing.
- Completed orders and organized product deliveries to meet customer timetables.
- Referred customers to various services by evaluating needs and providing recommendations.
- Helped customers locate products and checked store system for merchandise at other sites
- Coordinated logistics and catering for meetings and sales events
- Communicated orders to vendors, scheduling carriers for pickup if needed
Assistant General Manager
Bru Burger Bar
Westerville, OH
08.2019 - 06.2021
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Built customer loyalty by devising promotions and products according to customer needs and budget.
- Oversaw computer database and physical filing systems.
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
Server/Trainer
Bru Burger Bar
Westerville, OH
06.2018 - 08.2019
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Provided continuous evaluation and feedback to server employees.
- Observed participants and provided corrective measures for skill improvement.
- Educated bartenders, clerks, and servers on responsible service protocols.
- Evaluated skills assessment and observations to review effectiveness of training material.
- Initiated guidelines for standard operation of serving
Office Manager
AK Irrigation
Westerville, OH
03.2017 - 05.2018
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity to complete employee evaluations.
- Arranged corporate and office conferences for company employees and guests.
- Coordinated special projects and managed schedules.
Customer Service
Discover
New Albany, OH
03.2016 - 03.2017
- Entered client details and notes into system for interdepartmental access and review.
- Processed debtor payments and updated accounts to reflect new balance.
- Worked with customer to create debt repayment plan based on current financial condition.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Waitress/Hostess
Roosters Wings
New Albany, OH
05.2012 - 06.2016
- Provide the perfect service experience for every Guest
- Ensure the Guest feels important and welcome in the restaurant
- Ensure hot food is hot and cold food is cold
- Adhere to timing standards for products and services
- Present menu, answer questions and make suggestions regarding food and beverage
- Serve the Guest in an accommodating manner
- Must know all food liquor, beer, wine and retail offered
- Pre-bus tables; maintain table cleanliness, bus tables
- Assist in keeping the restaurant clean and safe
- Provide responsible service of alcoholic beverages
- Deliver food and beverages to any table as needed
- Must follow all cash handling policies and procedures
- Report to property on time and in proper uniform
Education
Dental Assisting Degree Dental Assisting and Radiology Program -
Heritage College
05.2016
GED -
New Albany High School
New Albany, OH06.2011
Skills
- Suggestive Selling
- POS Inventory System Operation
- Proper Staffing
- Payment Processing
- High-Volume Environments
- Customer Experience Management
Certification
Heritage College: Perfect Attendance & Academic Achievements- 2014
Heritage: Certificate of Completion of Dental Assisting- 2015
Heritage: Dental Radiography Course Training- 2015, Four Handed-Chair Side Assisting
CPR Certified
First Aid Certified
Taking And Pouring Impressions
Sterilization
Greeting Patients
Patient Education
Trimming Models
Customizing Bleaching Trays
Creating Temporary Crowns
Stocking Rooms
Developing X-Rays
Understanding Of Infection Control
Timeline
Sales Assistant
Wasserstrom
06.2021 - Current
Assistant General Manager
Bru Burger Bar
08.2019 - 06.2021
Server/Trainer
Bru Burger Bar
06.2018 - 08.2019
Office Manager
AK Irrigation
03.2017 - 05.2018
Customer Service
Discover
03.2016 - 03.2017
Waitress/Hostess
Roosters Wings
05.2012 - 06.2016
Dental Assisting Degree Dental Assisting and Radiology Program -
Heritage College
GED -
New Albany High School
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