Taylor Mills
Ukiah,CA
Summary
Detail oriented
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Fiscal Specialist II
J.A Sutherland Inc DBA Taco Bell
08.2020 - Current
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Managed outstanding balance amounts by evaluating reports and determining collection statuses.
- Assisting in balancing & reconciling accounts daily
- Assist in accounts payable daily by coding invoices and paying bills. Along with speaking to vendors when needed.
- Assisted in payroll
Customer Service Representative /Veterinary Assistant
Mendocino Animal Hospital
06.2018 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled cash and balanced drawers daily
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Receptionist
Amber Grove Place
01.2017 - 05.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Lassen Union High School
Susanville06.2014
Skills
- Bank Reconciliation
- Payroll Processing
- Accounts Payable
- Microsoft Word
- Excel
- Cash Handling
- Customer Service Experience
Timeline
Fiscal Specialist II
J.A Sutherland Inc DBA Taco Bell
08.2020 - Current
Customer Service Representative /Veterinary Assistant
Mendocino Animal Hospital
06.2018 - 05.2021
Receptionist
Amber Grove Place
01.2017 - 05.2018
High School Diploma -
Lassen Union High School
Similar Profiles
Jennifer IrelandJennifer Ireland
Payroll/ HR Specialist V at JA Sutherland Inc Dba Taco BellPayroll/ HR Specialist V at JA Sutherland Inc Dba Taco Bell
Kaitlyn O'GradyKaitlyn O'Grady
SHIFT LEAD SUPERVISOR at JA Sutherland/ Taco BellSHIFT LEAD SUPERVISOR at JA Sutherland/ Taco Bell
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Heather McMahanHeather McMahan
Business Operations & Executive Support Manager at GMB Realty Partners, LLCBusiness Operations & Executive Support Manager at GMB Realty Partners, LLC
Marlen FerreyraMarlen Ferreyra
Social Worker I/II at Mendocino County Family and Children ServicesSocial Worker I/II at Mendocino County Family and Children Services