Taylor Milton
Coeur D'Alene,Idaho
Summary
Accomplished business leader with a proven track record excelling in customer relations and financial management. Skilled in transforming challenges into opportunities, achieving significant client satisfaction, and fostering strong relationships. Expert in leveraging market research for strategic planning, contract negotiations and business growth.
Knowledgeable Implementation Analyst with strong background in deploying and optimizing complex systems. Proven ability to streamline processes and deliver effective solutions that enhance operational efficiency. Demonstrated expertise in problem-solving and client engagement.
Overview
13
13
years of professional experience
Work History
Implementation Analyst
Buyers Edge Fresh
Remote
04.2025 - Current
- Analyzed client requirements to customize implementation plans for software solutions.
- Collaborated with cross-functional teams to streamline project workflows and enhance efficiency.
- Developed training materials and conducted sessions to ensure user adoption of new systems.
- Evaluated system performance and provided recommendations for continuous improvement initiatives.
Co-Owner
SuperSetYourLife.com
Joliet, MT
05.2020 - 05.2025
- Managed day-to-day operations efficiently
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw financial management tasks, including budgeting, financial reporting and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Paraprofessional
Joliet School District
Joliet, MT
10.2023 - 04.2025
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Freight Agent
Jetstream Freight Forwarding
Seattle, WA
08.2013 - 04.2018
- Collaborated with sales team to ensure seamless coordination of shipments and fulfillment of customer orders.
- Enhanced customer satisfaction by proactively resolving issues and providing timely updates on shipment status.
- Improved communication between departments by establishing clear channels for sharing information about shipments and client preferences.
- Reduced shipment errors by meticulously reviewing shipping documentation and addressing discrepancies.
- Developed systems within the company for ocean and air freight documentation.
Education
Bachelor Of Science -
Eastern Washington University
Cheney, WAHigh School Diploma -
Wenatchee High School
Wenatchee, WA06-2011
Skills
- Customer Relations
- Small business operations
- Sales Strategies
- Customer Relationship Management (CRM)
- Relationship Building
- Business Planning
- Market Research and Analysis
- Effective Communication
- Teamwork and collaboration
- Time management
- Attention to detail
Timeline
Implementation Analyst
Buyers Edge Fresh
04.2025 - Current
Paraprofessional
Joliet School District
10.2023 - 04.2025
Co-Owner
SuperSetYourLife.com
05.2020 - 05.2025
Freight Agent
Jetstream Freight Forwarding
08.2013 - 04.2018
High School Diploma -
Wenatchee High School
Bachelor Of Science -
Eastern Washington University