Taylor Mitchell
Ellenville
Summary
Dynamic and resourceful professional with a positive attitude, experienced as an Office Assistant at Ulster Correctional Facility. Proven ability in data entry and scheduling, enhancing office efficiency and patient care. A dedicated team player skilled in customer service and documentation, committed to maintaining confidentiality and optimizing operations.
Overview
7
7
years of professional experience
Work History
Office Assistant
Ulster Correctional Facility
04.2018 - Current
- Maintained confidentiality in handling medical information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Supported patient follow-up care by scheduling appointments and facilitating referral processes.
- Contributed to team meetings with constructive feedback and suggestions for office improvements.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Certified Pharmacy Technician
Walmart Pharmacy
07.2021 - 09.2023
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Entered and processed patients' prescriptions into internal system.
Education
Ellenville Central School District
Ellenville, NY06-2013
Skills
- Positive attitude
- Time management
- Customer service
- Organizing and categorizing
- Resourceful
- Scheduling
- Documentation and reporting
- Valid Driver's license
- Data entry
- Verbal communication
- Dedicated team player
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
07.2021 - 09.2023
Office Assistant
Ulster Correctional Facility
04.2018 - Current
Ellenville Central School District
Similar Profiles
PAULA GREGGPAULA GREGG
CLINICAL PSYCHOLOGIST at California Medical Facility, Correctional FacilityCLINICAL PSYCHOLOGIST at California Medical Facility, Correctional Facility
Jessica HollowayJessica Holloway
Corrections Officer at Monroe County Correctional FacilityCorrections Officer at Monroe County Correctional Facility
Dale JohnsonDale Johnson
Correctional Officer at Fort Dodge Correctional FacilityCorrectional Officer at Fort Dodge Correctional Facility
Kenisha HutchinsonKenisha Hutchinson
Vocational Specialist at Rehabilitation Support ServicesVocational Specialist at Rehabilitation Support Services
Kellie CastroKellie Castro
Team Leader at CrystalrunhealthcareTeam Leader at Crystalrunhealthcare