TAYLOR M MOE
Cedar Park
Summary
Dynamic professional with a proven track record at Enterprise Mobility, excelling in operations management and relationship building. Proficiant at fostering team collaboration and enhancing service quality, I empower teams to achieve goals while maintaining high morale. Committed to customer satisfaction, I resolve issues effectively and drive professional development initiatives.
Overview
3
3
years of professional experience
Work History
Tri-Brand Assistant Branch Manager
Enterprise Mobility
04.2025 - Current
- Created a daily schedule for MTs/MAs to follow for proper staffing at stations
- Completed multiple one on ones for core employees and MTs/MAs
- Completed and implemented strategic sales plans for upgrades and protection products
- Mentored numerous employees in sales and service
Assistant Branch Manager
Enterprise Mobility
10.2024 - 04.2025
- Created success-oriented team environment focused on professional development and empowering leadership.
- Showed accountability by taking ownership of business and willingness to make customer-focused decisions.
- Evaluated employee performance through regular appraisals and reviews
- Managed daily operations to ensure smooth functioning of branch.
- Investigated customer complaints thoroughly and resolved issues in timely manner.
Management Assistant
Enterprise Mobility
07.2024 - 09.2024
- Built productive customer relationships centered on trust and service reliability using exemplary communication and issue resolution skills.
- Communicated organizational policies and procedures with new hires during onboarding.
- Helped employees overcome problems and challenges through advice and guidance.
Management Trainee
Enterprise Mobility
06.2023 - 07.2024
- Completed sales process to assist customers in attaining products and services.
- Delivered excellent customer service and professionalism to customers via in-person, telephone, or email.
- Participated in well-structured training program to gain knowledge of all business aspects.
Education
Bachelor of Science (B.S.) - Psychology
Eastern Oregon University
La Grande, Oregon06.2023
Associate in Arts (A.A.) - Human Services
Olympic College
Bremerton, WA06.2022
Skills
- Branch service quality
- Effective communication
- Operations management
- Strong interpersonal skills
- Training and development
- Affiliate marketing
- Scheduling
- Time management
- Decision-making
- Process optimization
- Team collaboration
- Workflow enhancement
Timeline
Tri-Brand Assistant Branch Manager
Enterprise Mobility
04.2025 - Current
Assistant Branch Manager
Enterprise Mobility
10.2024 - 04.2025
Management Assistant
Enterprise Mobility
07.2024 - 09.2024
Management Trainee
Enterprise Mobility
06.2023 - 07.2024
Associate in Arts (A.A.) - Human Services
Olympic College
Bachelor of Science (B.S.) - Psychology
Eastern Oregon University