TAYLOR MOONEY
Huntington,USA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Account Manager
State Farm
01.2023 - Current
- Managed a diverse portfolio of accounts, ensuring each individual received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Analyzed and reported business trends and areas of concern
- Reached sale goals and target goals
VIDEO SOLUTION SPECIALIST
DIRECTV
10.2021 - 01.2023
- Sustain valid charges to protect company costs
- Sustained high levels of involvement on all calls.
- Answers customer/client requests or inquiries concerning services and products
- Utilizes multiple platforms to enhance customer support processes.
- Provided recommendations aligned with customer preferences.
CUSTOMER SERVICE REPRESENTATIVE
G.C SERVICES
04.2021 - 10.2022
- Resolve matters effectively while adhering to client guidelines.
- Delivered call completion solutions.
- Handled difficult customer calls while maintaining a polite demeanor.
MANAGER/EMPLOYEE
WENDYS SCHIDT FAMILY COMPANY
05.2013 - 04.2021
- Oversaw and managed daily cash deposit operations.
- Created detailed rosters for staff coordination.
- Managed food cost and waste efficiently.
- Provided continuous updates on progress toward business objectives.
Education
HIGH SCOOL DIPLOMA -
CABELL MIDLAND HIGH SCHOOL
05.2015
Certification
Property & Casualty License for WV, OH. and KY
Health License for WV, OH and KY
Life License for WV, OH and KY
Timeline
Sales Account Manager
State Farm
01.2023 - Current
VIDEO SOLUTION SPECIALIST
DIRECTV
10.2021 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
G.C SERVICES
04.2021 - 10.2022
MANAGER/EMPLOYEE
WENDYS SCHIDT FAMILY COMPANY
05.2013 - 04.2021
HIGH SCOOL DIPLOMA -
CABELL MIDLAND HIGH SCHOOL