Dynamic Sales Account Manager with proven expertise in developing strategies, fostering relationships, and driving sales growth. Known for strong communication and leadership skills, ensuring timely order processing and exceptional customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Account Manager
PepsiCo
Medford, USA
05.2023 - Current
Develop and implement sales strategies to increase sales volume and market share in assigned large-format accounts.
Ensure that all customer's orders are accurately processed and delivered on time.
Establish and maintain strong relationships with decision-makers and buyers in large format accounts.
Department Supervisor
Highway Products
07.2022 - 05.2023
Manage and lead the powder coating team, including hiring, training, and performance evaluations.
Collaborate with other departments, such as engineering, production, and maintenance, to ensure smooth operations and efficient workflow.
Manage department budget and ensure cost-effective use of resources.
Dispatcher
Hammerlane Dispatch
Medford, USA
02.2022 - 05.2022
Plan and assign routes for truck drivers.
Maintaining constant communication with drivers and providing updates on their routes and schedules as well as any changes in customer requirements.
Problem solving such as accidents, mechanical issues, and traffic. I had to quickly find alternative solutions to keep the delivery process on track.
Field Service Technician
Suburban Propane
Medford, USA
04.2021 - 05.2022
Troubleshoot and diagnose issues, and provide solutions to customers.
Train customers on the proper use of the product.
Follow all safety procedures and guidelines.
Welder/Powder Coater
Highway Products
White City
05.2018 - 04.2021
Measure parts to correct lengths.
Weld aluminum.
Read blueprints.
Put out quality work.
Education
Bachelor's degree - Finance and accounting
Tiffin University
High school diploma -
North Medford High School
Skills
Microsoft Outlook
Blueprint Reading
Time management
Management
Microsoft Excel
Troubleshooting
Microsoft Word
Marketing
Phone etiquette
Accounting software
Leadership
Microsoft Powerpoint
Customer service
Sales
Communication skills
Software troubleshooting
Field Service
Team Player (10 years)
Manufacturing
Equipment Repair
Assembly
Office experience
Budgeting
Account management
Desktop support
QuickBooks
Certification
Driver's License
Awards
Sales award, 08/01/23, Had the best numbers for sales rep 2 months in a row and won a bonus for each month.
Most propane accounts set up, 10/01/22, I had the most accounts set up and inspected in the company for that quarter.