Taylor Morehouse
Milwaukee
Summary
Dynamic educator with expertise in curriculum design and classroom management. Skilled in problem-solving and student engagement techniques. Committed to fostering a positive learning environment and enhancing student growth.
Overview
9
9
years of professional experience
Work History
Assistant Teacher
Marie's Playhouse
Milwaukee
04.2024 - Current
- Supported lead teacher in daily classroom activities and lesson planning for young children.
- Prepared educational materials to enhance engagement and support diverse learning styles.
- Implemented safety protocols to maintain a secure educational environment.
- Supervised small group activities to foster social skills and encourage teamwork among students.
- Organized classroom supplies for efficient access and use.
- Established a calm, disciplined atmosphere to enhance student focus and facilitate effective learning.
- Engaged positively with students, fostering development and respect.
- Assisted children at mealtime, teaching self-help skills and nutritional practices.
Customer Service Retention Specialist
Charter Spectrum
Milwaukee
07.2022 - 12.2023
- Educated customers about services to improve user experience and drive retention.
- Developed strategies to increase customer loyalty and retention rates.
- Assisted in developing retention initiatives that strengthened customer loyalty programs.
- Responded to customer inquiries and complaints via phone, email, and in-person.
- Conducted follow-up calls with clients to assess satisfaction and address concerns.
- Maintained accurate records of customer interactions and transactions.
- Documented customer interactions in the CRM system accurately and efficiently.
- Provided detailed explanations of company products and services.
- Negotiated with customers on pricing and terms of service agreements.
Food Service Worker
Sodexo Campus Services
Milwaukee
09.2017 - 06.2022
- Prepared and served food items in accordance with health and safety standards.
- Collaborated with team members to provide timely and efficient food service during peak hours, enhancing customer satisfaction.
- Provided excellent customer service by addressing guest inquiries and concerns promptly.
- Served meals to customers in a friendly and courteous manner.
- Ensured cleanliness of kitchen and dining areas, contributing to a safe and hygienic environment.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained hygiene by thoroughly cleaning kitchen areas and all related equipment.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Monitored food quality to maintain high standards for taste and presentation.
- Assisted in the preparation of food items according to recipes and instructions.
- Trained new staff on food preparation techniques and safety practices, fostering a knowledgeable and compliant team.
- Operated kitchen equipment, including ovens and grills, following safety protocols.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Assisted in inventory management and restocked supplies.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Prepared dining areas by setting up, restocking supplies, and ensuring cleanliness.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Education
High School Diploma -
Alexander Hamilton High School
Milwaukee, WI06-2016
Skills
- Curriculum design
- Lesson plan development
- Educational material preparation
- Instructional support
- Classroom management
- Student engagement techniques
- Activity supervision
- Educational technology use
- Child safety standards
- Safety protocol implementation
- Problem solving
- Team collaboration
- Effective communication
- Hands-on learning activities
Timeline
Assistant Teacher
Marie's Playhouse
04.2024 - Current
Customer Service Retention Specialist
Charter Spectrum
07.2022 - 12.2023
Food Service Worker
Sodexo Campus Services
09.2017 - 06.2022
High School Diploma -
Alexander Hamilton High School