Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Mowen

Owosso,MI

Summary

Developed strong analytical, communication, and teamwork skills. Brings positive attitude and commitment to continuous learning and growth. Known for reliability and proactive approach to meeting customer and organizational goals. Seeking to transition into new field where these skills can be leveraged to enhance performance. Eager to contribute to team success and further develop professional skills.

Overview

9
9
years of professional experience

Work History

Customer Service Representative/Parts Specialist

Byk-Rak/Midwest Bus
07.2022 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Worked with team to handle customer requests efficiently.
  • Process incoming orders.
  • Create a weekly production schedule.
  • Monitored inventory levels.
  • Maintained positive vendor relations to build strong partnerships.

Supports Coordinator/Transition Navigator

Valley Area Agency on Aging
07.2021 - 03.2022
  • Managed caseloads, ensuring timely completion of tasks and effective communication with clients.
  • Conducted thorough assessments to identify client needs.
  • Developed tailored support plans for diverse clientele, to support unique needs and goals.
  • Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.

Case Manager- Children’s Services

Hope Network New Passages
04.2021 - 07.2021
  • Developed personalized action plans for achieving client goals.
  • Evaluated client progress to ensure alignment with care objectives.
  • Improved communication with clients by maintaining regular contact.
  • Manage a case load of 30+ cases

ABA Behavior Technician

Gateway Pediatric Therapy
09.2020 - 04.2021
  • Provided one-on-one support to clients with autism spectrum disorders.
  • Implemented behavior intervention plans for improved client outcomes.
  • Supported behavior analysts in data collection.

General Merchandise Clerk

Meijer
01.2016 - 09.2020
  • Interacted with guests in friendly and knowledgeable way.
  • Run Electronics/Photo Lab
  • Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Maintained a clean and organized store environment, ensuring a positive shopping experience for customers.

Education

Bachelor of Social Work - Social Work

University of Michigan, Flint
Flint, MI
04.2020

Skills

  • Strong Work Ethic
  • Team Work
  • Reliable
  • Product knowledge
  • Multitasking abilities
  • Production scheduling

Timeline

Customer Service Representative/Parts Specialist

Byk-Rak/Midwest Bus
07.2022 - Current

Supports Coordinator/Transition Navigator

Valley Area Agency on Aging
07.2021 - 03.2022

Case Manager- Children’s Services

Hope Network New Passages
04.2021 - 07.2021

ABA Behavior Technician

Gateway Pediatric Therapy
09.2020 - 04.2021

General Merchandise Clerk

Meijer
01.2016 - 09.2020

Bachelor of Social Work - Social Work

University of Michigan, Flint

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Taylor Mowen