Adrian Vasquez
Anthony,TX
Summary
Friendly, goal-oriented employee committed to excellent customer service and achieving business goals. Quick learner with strong relationship-building skills and a professional demeanor. Experienced in electrical wiring and system maintenance, known for safe, precise work, teamwork, adaptability, and problem-solving.
Overview
9
9
years of professional experience
Work History
Customer Service Representative/Data Entry Specialist/Recovery
Medicare
03.2024 - 06.2025
- Managed high volumes of inbound calls, resolving inquiries related to Medicare, medical debt, and legal matters.
- Addressed and resolved complex Medicare and medical debt issues, ensuring regulatory compliance and providing accurate information to clients and attorneys.
- Coordinated with attorneys on medical debt inquiries, maintaining professionalism and confidentiality.
- Documented all interactions, ensuring proper record-keeping for compliance and efficient follow-up.
- Collaborated with cross-functional teams to escalate and resolve complex issues, adhering to service level agreements (SLAs).
Floor Cleaner
Lowes Foods, LLC
Anthony, TX
12.2021 - 02.2023
- Performed routine floor cleaning including sweeping, mopping, vacuuming, and polishing
- Operated floor cleaning equipment such as industrial vacuums and buffers
- Removed stains using proper cleaning products while following safety rules
- Trained new staff and reduced costs by restoring heavily stained carpets
- Saved the company $5,000 by restoring heavily stained carpets.
Data Entry
RTE Outdoor Kitchen
Santa Teresa, NM
01.2022 - 10.2022
- Entered, updated, and organized data accurately in digital systems
- Transferred information from paper and digital sources with attention to detail
- Used software tools to process data efficiently and save time
- Maintained data confidentiality and followed data protection guidelines
PC and Server Builder Hobbyist
N/A
El Paso, TX
03.2017 - Current
- Built custom PCs and small servers as a hobby
- Learned hands on how computer parts fit and work together
- Installed core components like motherboards CPUs RAM storage and power supplies
- Worked on basic wiring and cable management
- Used common hand tools to assemble and secure parts
- Followed guides and manuals to learn proper building methods
- Tested systems for power and fixed simple issues
- Practiced basic electrical and ESD safety
- Continued learning and improving build skills
Education
High School Diploma -
Anthony High School
Anthony, TXSkills
- Typing (50 wpm)
- Customer service (5 years)
- Databases
- Microsoft Word
- Communication Skills
- Microsoft Outlook
- Strong work ethic
- Inventory management
- Time management
- Multitasking
- Control panel wiring
- Electrical schematics reading
- Electrical safety procedures
Timeline
Customer Service Representative/Data Entry Specialist/Recovery
Medicare
03.2024 - 06.2025
Data Entry
RTE Outdoor Kitchen
01.2022 - 10.2022
Floor Cleaner
Lowes Foods, LLC
12.2021 - 02.2023
PC and Server Builder Hobbyist
N/A
03.2017 - Current
High School Diploma -
Anthony High School