Taylor Newman
Newberry,FL
Summary
I am a ‘easy going, care-free’ and high-performing hospitality professional with years of experience. Proven expert in crisis management, rapid problem solving, thriving in otherwise stressful situations, and overall emotional intelligence. I am committed to delivering exceptional results and customer service even when under pressure. All while maintaining attention to detail and a customer-first mindset and remaining calm and friendly in chaotic, high-volume environments. I am known for my bubbly, approachable personality, as well as my disciplined work ethic.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work History
Artisan Producer/ Moss Harvester
Mossman inc.
Waldo, Florida
02.2022 - 12.2025
- Sourced, processed, and curated moss from local seller.
- Managed end to end logistics. Including custom packaging, inventory management, and direct to consumer shipping.
- Harvested/manicured 50+ pounds of moss daily to be shipped.
- Selecting and processing only the best moss.
- Managed all stages of production, to weighing the moss brought by locals, dyeing the moss to meet consumer needs, and packaging and shipping to fulfill daily shipments.
- Managed all customer relationships and local partnerships, resulting in a loyal client base and consistent monthly revenue growth.
- Maintained a 99% positive feedback rate on all orders.
- Facilitated team meetings to discuss progress and address production challenges.
- Generated original ideas and further developed ideas through research.
Bartender
The Dugout Billiards & Sports Club
Gainesville, FL
01.2013 - 01.2023
- Efficiently managed high volume 30- seat bar and adjacent billiard area.
- Maintained speed and accuracy in drink production during fast paced, high pressure, high volume shifts.
- Proactively maintained billiard tables, cues, and equipment, resulting in increased customer engagement and repeat business.
- Prioritized delivering fast, attentive service to customers watching live sports, increasing drink sales during game hours.
- Managed inventory, including beer taps, bottles, and spirits.
- Streamlined stock replenishment process, improving bar overall efficiency during busy weekends or sporting events.
- Maintained a clean, organized, and sanitary, bar area, focusing strictly to health code regulations.
- Became familiar with return customers to ensure their familiarity and comfort level to the environment.
- Mixed cocktails and served beverages to patrons efficiently.
- Maintained cleanliness and organization of bar and work areas.
- Engaged customers with friendly conversation to enhance their experience.
- Processed customer payments accurately using point-of-sale systems.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Education
Keystone Heights High School
Keystone Heights, FLSkills
- Excellent memory and attention to detail- able to recall orders, customers names, and drink orders
- Customer service rapport- I provide personalized, friendly, and memorable experiences
- Focus on supporting colleagues, collaborating with kitchen and team members and flexibility in duties
- Strong physical stamina- able to stand for long periods, life heavy items, and move quickly
- Keeping a positive attitude and professional demeanor to de-escalate tense situations, handle complaints, or handle unruly customers
- Responsible alcohol service-Knowledge of state specific laws, ID verification, and recognizing signs of intoxication
- Cash handling & cash management- Accuracy in managing tabs, balancing cash drawers, and processing payments
- Inventory management- Focusing on stocking, restocking and reducing waste
- Following strict bar maintenance & sanitation rules Followed health regulations, cleaning, and sanitizing workspaces
- Experience handling multiple tables, customers, and busy bar top simultaneously
- In depth knowledge of food, wine, craft beer, and menus
- Order management- coordinating with other staff, kitchen, and managing ticket times
Timeline
Artisan Producer/ Moss Harvester
Mossman inc.
02.2022 - 12.2025
Bartender
The Dugout Billiards & Sports Club
01.2013 - 01.2023
Keystone Heights High School