Taylor Newton
Olyphant,Pennsylvania
Summary
Versatile and dynamic, with a proven track record at Washington and Jefferson College, exceling in strategic thinking and problem-solving, ensuring seamless event execution and enhanced customer experiences. Skilled in active listening and critical thinking, while also managing high-stress situations, fostering loyalty and ensuring safety with a strong work ethic and a team player mentality.
Overview
5
5
years of professional experience
Work History
Athletics Student Worker
Washington and Jefferson College
08.2023 - Current
- Supported game day operations, facilitating smooth execution of events and enhancing the overall fan experience.
- Assisted in the production of game-day materials such as rosters, notes, and scorecards to provide accurate information for fans and media.
- Managed live streaming events along with broadcasting with attention to detail ensuring uninterrupted broadcasts for viewership.
Customer Service Representative
Corky's Garden Path
06.2021 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Disability Support Worker
Washington and Jefferson College
01.2024 - 06.2024
- taking detailed class notes and distributing them promptly.
- Demonstrated strong attention to detail by accurately recording notes, numbers, figures during class
- Additional assistance with lab work and anything else that ws needed
Lifeguard
Glen Oak Country Club
06.2019 - 06.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Arts - Communication Studies
Washington And Jefferson College
Washington05.2025
Skills
- Strong Work Ethic
- Strategic Thinking
- Coachability
- Team player mentality
- Problem-solving abilities
- Active Listening
- Critical Thinking
Additional Information
Swimming and Diving: 2021-25
Elected team caption
PAC academic Honor roll
CSC academic all-district
volunteer
Bailey's Cat Haven
- helped socialize cats to get them ready for adoption
- cleaned litter boxes and enclosures
- helped with adoption needs
Timeline
Disability Support Worker
Washington and Jefferson College
01.2024 - 06.2024
Athletics Student Worker
Washington and Jefferson College
08.2023 - Current
Customer Service Representative
Corky's Garden Path
06.2021 - Current
Lifeguard
Glen Oak Country Club
06.2019 - 06.2020
Bachelor of Arts - Communication Studies
Washington And Jefferson College
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