Taylor Oakland
Miami,USA
Summary
I transitioned from sales to home health/childhood education, gaining experience in both educational and treatment-based childcare settings, including long-term and short-term clinical programs. Through volunteering at a nursing home and my experience as a direct service provider, I have enhanced my interpersonal skills and crisis management skills. I’m experienced in product promotion via social media, focusing on customer outreach and professional presentation to drive sales. My strengths include dependability, attentiveness, and effective communication across diverse demographics, with a commitment to continuous learning in dynamic environments. Overall, I am a very goal oriented person who loves to learn everything I can. I’m a well rounded employee who is both motivated enough to work independently and can work seamlessly with a team. Ive recently moved from New Hampshire to Miami, Florida and I am looking forward to new opportunities to learn and master new & old skill sets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Team Lead
Sevitahealth
Concord, NH
02.2023 - Current
- Supervised a team of staff members, providing guidance, training, and support to ensure high-quality care
- Maintained accurate records of residents' progress, medications, and medical appointments in compliance with regulatory standards
- Organized recreational activities and outings for residents to promote socialization and engagement within the community
- Addressed conflicts or issues among residents promptly while maintaining a calm environment conducive to positive interactions
- Ensured compliance with all licensing requirements by regularly reviewing policies/procedures and implementing necessary changes
- Developed and maintained positive relationships with local community organizations, fostering partnerships that provided additional resources and support for residents
Childcare Provider
St. Ann’s Home & School
Methuen, MA
01.2024 - 07.2024
- Maintained a safe and stimulating environment
- Activity planning
- Treatment based childcare for foster youth
- Performed all essential acts of care (meal planning & prep, transportation to and from destinations, morning / nighttime routines, housekeeping, hygiene assistance, emotional support, schooling assistance, etc.)
- Competent in safe deescalation & restraint training
- CPR/first aid certification
- Communicating with families and health care professionals
- Recording daily notes on treatment progress
Lead Toddler Teacher
KinderCare Learning Centers
Bedford, NH
03.2023 - 12.2023
- Developed and implemented age-appropriate curriculum for toddlers, focusing on social, emotional, cognitive, and physical development
- Established positive relationships with parents through regular communication and parent-teacher conferences to discuss child's progress
- Collaborated with other teachers to plan and execute special events such as holiday parties and graduation ceremonies
- Monitored individual child's progress and provided feedback to parents regarding milestones achieved
- Implemented strategies to promote independence in toddlers such as self-help skills during mealtime and potty training
- Maintained accurate records of each child's attendance, developmental milestones, assessments, and incidents
- Ensured the cleanliness and organization of the classroom by following health and safety guidelines
Jewelry Specialist
Jared The Galleria Of Jewelry
Concord, NH
08.2022 - 10.2023
- Spearheaded the social media campaign and ran multiple social media accounts with the purpose of upselling and promoting products/events
- Captured high-quality images for various products, brands, and events
- Demonstrated extensive knowledge of different types of jewelry, including diamonds, gemstones, and precious metals
- Built strong relationships with customers to understand their preferences and needs, resulting in increased sales
- Participated in training sessions to stay updated on new product releases, industry trends, and selling techniques
- Utilized persuasive communication skills to highlight the unique features of each piece of jewelry
- Developed a loyal client base through personalized follow-up communications via phone calls or emails
Sales Associate
Coach
Tilton, NH
03.2023 - 06.2023
Clean energy ambassador
Sunrun
Concord, NH
01.2022 - 04.2022
- Salesperson
Customer Service/Food Service
LIVE JUICE
Concord, NH
11.2021 - 01.2022
Hostess/Food Runner
Tuckerman's Restaurant & Tavern
North Conway, NH
08.2021 - 12.2021
Education
High school diploma -
Concord High School
Concord, NH08.2021
Skills
- Patient interaction
- First aid
- Classroom management
- Resident's rights (1 year)
- Mentoring
- Management
- Crisis management
- Upselling
- Leadership
- Safety protocols
- Food preparation
- Community care
- Point of sale systems
- Sales strategies
- Social media marketing
- Senior care expertise
- Special needs support
- Computer literacy
- Childhood education
- Behavioral health management
- Psychiatric care services
Certification
- Child Development Associate Certification
- CPR Certification
- First Aid
- CPI Certification
- Medication Administration Certification
- Driver's License
Timeline
Childcare Provider
St. Ann’s Home & School
01.2024 - 07.2024
Lead Toddler Teacher
KinderCare Learning Centers
03.2023 - 12.2023
Sales Associate
Coach
03.2023 - 06.2023
Direct Support Team Lead
Sevitahealth
02.2023 - Current
Jewelry Specialist
Jared The Galleria Of Jewelry
08.2022 - 10.2023
Clean energy ambassador
Sunrun
01.2022 - 04.2022
Customer Service/Food Service
LIVE JUICE
11.2021 - 01.2022
Hostess/Food Runner
Tuckerman's Restaurant & Tavern
08.2021 - 12.2021
High school diploma -
Concord High School