Taylor Ochoa
Summary
I'm a Certified Pharmacy Technician with a proven track record at Colquitt Regional Medical Center, excelling in customer service and adapting to new roles put in place. Great at resolving complex issues and training new staff, I have strong problem-solving skills to enhance operational efficiency and ensure patient satisfaction. A dedicated team player committed to excellence in healthcare support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Colquitt Regional Medical Center
04.2017 - Current
- Trained new pharmacy technicians on everyday task to run a retail pharmacy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
Environmental Services Housekeeper
Colquitt Regional Medical Center
01.2014 - 04.2017
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Education
GED -
Arkansas State University Beebe
Heber Springs, AR03-2012
Skills
- Multi-tasking
- Great customer service
- Problem-solving skills
- Team player
- Inventory Management
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Pharmacy Technician -State of Georgia
Languages
English
Timeline
Certified Pharmacy Technician
Colquitt Regional Medical Center
04.2017 - Current
Environmental Services Housekeeper
Colquitt Regional Medical Center
01.2014 - 04.2017
GED -
Arkansas State University Beebe
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