Taylor Pankow
Estero,FL
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Currently seeking a challenging internship with a progressive organization that will allow capitalizing on skills and provide opportunities for learning and growth.
Overview
3
3
years of professional experience
Work History
Teacher's Assistant
Florida Gulf Coast University
08.2024 - Current
- Coordinated with other student learning assistants to share best practices, improving overall tutoring effectiveness.
- Supported diverse learners by implementing tailored strategies to meet individual needs and goals.
Facility Manager
University Recreation and Wellness Center
05.2024 - Current
- Monitored participant safety and provided emergency response as needed.
- Manage customer service and operations staff, enforcing policies and procedures.
- Performed facility and equipment setup/breakdown for scheduled events and programs.
Customer Service Representative
University Recreation and Wellness Center
01.2023 - 05.2024
- Received employee of the month for September 2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Apprentice
413 Construction
05.2023 - 08.2023
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Assisted with problem-solving of challenging projects to develop critical thinking skills.
Customer Service Representative
Windswept Dunes Golf Course
05.2021 - 08.2021
- As a customer service representative, I respond to inquiries, resolve issues, maintain satisfaction, and enforce company policies
- Assisted all job areas as needed, golf cart attendants and food runners
Education
Bachelor of Science - Construction Management
Florida Gulf Coast University
Fort Myers, FL12-2025
Skills
- Communication
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Adaptability
- Student Engagement
Accomplishments
Selected as a freshman to represent faculty in a competitive speech competition at FGCU, advancing to the final round and achieving 8th place out of 50 participants.
Timeline
Teacher's Assistant
Florida Gulf Coast University
08.2024 - Current
Facility Manager
University Recreation and Wellness Center
05.2024 - Current
Apprentice
413 Construction
05.2023 - 08.2023
Customer Service Representative
University Recreation and Wellness Center
01.2023 - 05.2024
Customer Service Representative
Windswept Dunes Golf Course
05.2021 - 08.2021
Bachelor of Science - Construction Management
Florida Gulf Coast University
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