Hard-working, detail-oriented professional, experienced in customer service. Skilled in logistics management and team training, with a proven ability to enhance operational efficiency and deliver exceptional client experiences.
Overview
5
5
years of professional experience
Work History
Server
Surly Brewing
Minneapolis , MN
09.2023 - Current
Managed daily operations and ensured smooth event execution.
Coordinated logistics for events, including setup and breakdown.
Trained many new servers on menu items and service standards.
Operated POS terminals to input orders, split bills, and calculate totals.
Financial Analyst
Ameriprise Financial
Shakopee, Minnesota
06.2023 - 08.2023
Developed detailed reports on market trends and financial forecasts.
Utilized advanced Excel functions for data modeling and analysis tasks.
Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
Customer Service
Scheels
Eden Prairie, Minnesota
07.2020 - 05.2022
Provided outstanding customer service to ensure positive experiences.
Provided customer service support and resolved client inquiries.
Provided customer service to resolve disputes or complaints.
Education
Some College (No Degree) - Nutrition Dietetics
University of Minnesota
Minneapolis, MN
Skills
Event coordination
Financial analysis
Customer service
Data modeling
Team training
Microsoft Excel
Effective communication
Food safety oversight
Inventory management
Affiliations
Volunteer - Nutritious U Pantry - Minneapolis, MN (2024-2025)