Taylor Paxson
Woburn,MA
Summary
Dynamic Catering Manager with 4+ years of experience in leadership roles. Skilled motivator dedicated to streamlining day-to-day operations with eye on larger profit goals. Outstanding attention to detail and high standards in customer service and teamwork. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Catering Manager
Boston Bread
Panera Bread, 34 Cambridge St Burlington MA 01803
07.2023 - Current
- Successfully managed events such as corporate functions and special occasions, consistently exceeding client expectations.
- Handled catering scheduling, prepared all food, delivered and set up orders, coordinated with customers to exceed their expectations for all catering needs.
Assistant Manager
Boston Bread
Panera Bread, 34 Cambridge St Burlington MA 01801
01.2021 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Hired, trained and developed employees
- Inventory
- Scheduling
Secretary
Flemming & Associates, Taxes
800 S Muskogee Ave
12.2019 - 12.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Sales Associate
Nolan’s Jewelry
1038 S Muskogee Ave, Tahlequah OK
10.2017 - 08.2019
- Opened the store, organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
- Handled the safe and cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Tahlequah High School
591 Pendleton St, Tahlequah OK05.2016
Skills
- Staff Leadership
- Food Safety
- ServSafe Manager
- Staff Supervision
- Staff Scheduling
- Inventory Management
- Account growth
- Critical Thinking
- Collaboration and Teamwork
- Problem-Solving
- Training and Onboarding
- Customer Service
- Team Leadership
- Reliable and Responsible
Timeline
Catering Manager
Boston Bread
07.2023 - Current
Assistant Manager
Boston Bread
01.2021 - 07.2024
Secretary
Flemming & Associates, Taxes
12.2019 - 12.2020
Sales Associate
Nolan’s Jewelry
10.2017 - 08.2019
Tahlequah High School