Summary
Overview
Work History
Education
Timeline
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Taylor Pearson

Phoenix,AZ

Summary

Experienced Multi Store Manager with a strong record of leading high-volume retail operations, building strong teams, and improving store performance. Known for clear communication, problem solving, and strong follow-through. Skilled in inventory management, labor control, customer service, and community engagement. Recognized for stabilizing underperforming locations, opening new shops, and mentoring entry-level staff into confident leaders. Focused on efficiency, food safety, and excellent customer experiences. Community-focused Events and Fundraising Lead with experience in event coordination, fundraising, and local partnerships. Successfully doubled in-shop fundraising events by 100% each year while managing logistics, outreach, and on-site support.

Overview

7
7
years of professional experience

Work History

Lead Event and Fundraising Coordinator

Jeni's Splendid Ice Creams
Phoenix, Arizona
01.2024 - Current

Community-Minded Event and Fundraising Lead with a proven track record of driving business growth through strategic event execution and local partnerships. Expert in full-cycle event logistics, from building planning timelines and leading creative brainstorming sessions to managing on-site operations and troubleshooting in fast-paced environments. Outstanding communicator skilled at mobilizing community relationships, having doubled fundraising goals for two consecutive years through targeted non-profit and school outreach while simultaneously leading volunteer initiatives and high-energy store operations.

  • Exceeded goal for in-shop fundraisers booked by 100% each year since the program launched 2 years ago
  • Engaged local non-profits and schools to coordinate in-shop fundraisers, enhancing community involvement.
  • Coordinated event logistics such as venue selection, setup and day of support for multiple events to support smooth execution and guest satisfaction.
  • Built event timelines and checklists to simplify planning and improve efficiency.
  • Facilitated brainstorming sessions to generate innovative ideas and refine event strategies for better outcomes.
  • Prepared event materials, signage, and product samples for guests.
  • Managed tracking of supplies, rentals, and catering needs to ensure seamless execution of events.
  • Monitored setup, breakdown, and on-site support for smooth event flow.
  • Maintained event calendars, confirmations, and follow-up messages.
  • Provided on-site support during event day, including problem solving.

Senior Shopkeeper

Jeni's Splendid Ice Creams LLC
Phoenix, Arizona
01.2021 - Current

Energetic and results-driven Multi Store Manager with a proven track record of leading high-volume operations and fostering positive team cultures. Adept at managing inventory, controlling labor budgets, and driving community engagement while maintaining strict brand and food safety standards. Recognized for delivering exceptional customer experiences and developing entry-level staff into capable leaders.

  • Led daily business operations for 4 high-volume retail locations, ensuring consistent brand representation, customer service, optimal efficiency, strict quality control, and full compliance with food safety regulations.
  • Opened 7 brand new shops in 2 new markets, expanding the company reach and setting standards in our new markets to ensure service and brand representation is consistent company wide
  • Traveled to shops nationwide to help stabilize underperforming locations, reset shop layouts, and retrain teams on company policies.
  • Managed statewide in-shop fundraising program, driving community engagement and support for local initiatives. I successfully doubled the amount of events hosted each year surpassing the goal set by the program director by 100%.
  • Managed inventory pipelines and product ordering systems to minimize waste, prevent stockouts, and maintain a perfectly fresh product selection.
  • Oversaw store-level accounting, daily cash handling procedures, and financial reporting to achieve labor and overhead budget goals.
  • Analyzed sales data to understand customer preferences and adjust strategies to identify trends in customer preferences.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Hired, trained and mentored associates to teach daily tasks and procedures.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.

Senior Warehouse Associate

Vicky Cakes
Dallas, Texas
03.2020 - 01.2021
  • Picked and packed customer orders to ensure timely delivery for daily cake distribution.
  • Loaded outbound pallets for delivery trucks and route pickups.
  • Inspected incoming shipments for damage or incorrect items before accepting them into the facility.
  • Received bakery shipments and verified product against packing slips.
  • Stored Vicky Cakes ingredients and finished goods in proper warehouse locations.
  • Inspected product labels, dates, and packaging to maintain food safety compliance standards.
  • Trained new warehouse personnel on proper handling techniques for merchandise.
  • Trained new associates on warehouse procedures and equipment use.
  • Organized inventory rotation to maximize freshness of bakery stock and raw materials.
  • Documented daily transactions such as shipments received or dispatched from the warehouse.
  • Developed procedures for receiving, storing, shipping, tracking, and returning products.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.

Education

High School Diploma -

Options High School
Texarkana, TX
06-2013

Some College (No Degree) - Graphic Design

The Art Institue of Dallas
Dallas, TX

Timeline

Lead Event and Fundraising Coordinator

Jeni's Splendid Ice Creams
01.2024 - Current

Senior Shopkeeper

Jeni's Splendid Ice Creams LLC
01.2021 - Current

Senior Warehouse Associate

Vicky Cakes
03.2020 - 01.2021

High School Diploma -

Options High School

Some College (No Degree) - Graphic Design

The Art Institue of Dallas
Taylor Pearson