TAYLOR PEIRCE
Richmond,VA
Summary
Experienced market research professional prepared for this role with strong background in data analysis, consumer insights, and strategic planning. Skilled in using both qualitative and quantitative research methods to drive actionable business decisions. Known for fostering team collaboration and achieving impactful results while adapting to changing needs. Proven ability in project management, stakeholder communication, and leveraging market trends to optimize business strategies.
Overview
8
8
years of professional experience
Work History
Market Research Manager
CoStar Group
Richmond, VA
02.2022 - Current
- Lead and develop a team of 8+ Research Consultants responsible for delivering accurate, timely, and comprehensive commercial real estate data to CoStar clients.
- Foster a collaborative, results-oriented team culture through regular coaching, feedback, and performance development.
- Ensure consistent delivery of high-quality market coverage across assigned regions while maintaining exceptional client service standards.
- Conduct regular call evaluations, training, and mentoring sessions to strengthen interviewing skills, data capture, and client-facing communication.
- Coach and mentor team members through individualized development plans aligned to skill growth, competency development, and career progression.
- Prepare and lead quarterly Advisory Meetings outlining improvements to data coverage, market depth, client relationships, and talent initiatives.
- Oversee market and regional audits to ensure real-time, accurate data is being used by clients to support informed investment decisions.
- Manage the preparation and delivery of comprehensive quarterly market reports.
- KPI results and performance metrics available upon request.
Senior Client Relationship Consultant
CoStar Group
Richmond, VA
08.2021 - 02.2022
- Delivered high-quality client support by addressing requests, resolving issues, and guiding product selection.
- Improved team efficiency by promoting operational best practices and quality standards.
- Built and maintained strong relationships with commercial real estate professionals within assigned territories.
- Identified and capitalized on upsell opportunities across CoStar and LoopNet platforms.
Sales Trainer II
CoStar Group
Richmond, VA
03.2021 - 08.2021
- Designed and implemented sales training programs, tools, and documentation.
- Partnered with leadership to advise on best practices for employee development and productivity.
- Delivered training to Account Executives focused on sales execution, account management, and product knowledge.
- Evaluated program effectiveness and continuously refined training content.
Client Relationship Consultant II
CoStar Group
Richmond, VA
02.2018 - 01.2021
Education
Bachelor of Science - Social Work
Longwood University
Farmville, VA01-2015
Skills
- People Leadership & Coaching
- Market Research & Data Quality
- Commercial Real Estate
- Client Relationship Management
- Call Coaching & Quality Audits
- Training & Development
- Process Improvement
- Strategic Reporting
- Microsoft Office & Excel
Timeline
Market Research Manager
CoStar Group
02.2022 - Current
Senior Client Relationship Consultant
CoStar Group
08.2021 - 02.2022
Sales Trainer II
CoStar Group
03.2021 - 08.2021
Client Relationship Consultant II
CoStar Group
02.2018 - 01.2021
Bachelor of Science - Social Work
Longwood University