Taylor Penny
Woburn,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Overnight Stocker
Whole Foods Market Inc
Winchester, MA
2025.12 - Current
- Stocked shelves with merchandise to ensure product availability and accessibility.
- Organized backroom inventory for efficient retrieval and restocking processes.
- Operated equipment safely to move and transport products throughout the store.
- Collaborated with team members to maintain a clean and orderly work environment.
- Monitored product expiration dates to ensure freshness and quality standards.
- Implemented effective stocking methods to optimize shelf space and presentation.
- Used proper case cutting techniques to cut and sort stock loads.
- Identified spills and promptly executed clean-up procedures in store aisles.
Overnight Stocker
Wegmans
Burlington, MA
2019.11 - 2025.12
- Stocked shelves with merchandise to ensure product availability and accessibility.
- Received and stocked merchandise in a timely manner.
- Organized backroom inventory for efficient retrieval and restocking processes.
- Implemented effective stocking methods to optimize shelf space and presentation.
- Monitored product expiration dates to ensure freshness and quality standards.
- Operated equipment safely to move and transport products throughout the store.
- Assisted customers in locating products, enhancing their shopping experience.
- Communicated regularly with management regarding inventory needs and stock levels.
Bakery Clerk/Cashier
Market Basket
Lowell, MA
2018.04 - 2020.08
- 1. Handled closing shift duties, ensuring all tasks were completed efficiently before leaving.
- 2. Applied creative writing on cakes to personalize customer orders.
- 3. Guided customers through product choices, addressing questions and providing recommendations.
- 4. Prepared bakery for morning crew by cleaning and organizing workspaces.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Educated customers on product ingredients and special dietary options available.
- 4. Cleaned and organized workspace for morning crew to ensure a productive start to the day.
Crew Member
Dunkin' Donuts
Wilmington, MA
2016.02 - 2018.02
- Prepared and served beverages and food items according to company standards.
- 2. Provided exceptional customer service by addressing questions and concerns.
- 3. Operated cash register to process customer transactions efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Restocked supplies and inventory to meet daily operational needs.
- Trained new crew members on procedures and best practices in customer service.
- 1. Prepared a variety of coffee beverages and food items according to customer specifications.
- 2. assisted customers in selecting and customizing orders to enhance satisfaction
- 3. Use the register
Crew Member
McDonalds
Dracut, MA
2015.05 - 2016.04
- 1. Processed customer orders at register
- 2. Placed food items in bags for customer takeout
- 3. Packaged food items for customer orders
- Maintained cleanliness and organization of workstations and dining areas.
Education
High school or equivalent - Machine technology
Greater Lowell Technical School
Tyngsborough, MASkills
- Shelf stocking techniques
- Inventory management
- Product rotation
- Product merchandising
- Equipment operation
- Cleanliness management
- Attention to detail
- Time management
- Team collaboration
- Customer service
Timeline
Overnight Stocker
Whole Foods Market Inc
2025.12 - Current
Overnight Stocker
Wegmans
2019.11 - 2025.12
Bakery Clerk/Cashier
Market Basket
2018.04 - 2020.08
Crew Member
Dunkin' Donuts
2016.02 - 2018.02
Crew Member
McDonalds
2015.05 - 2016.04
High school or equivalent - Machine technology
Greater Lowell Technical School