Taylor Peterson
Eagle Mountain,UT
Summary
Dynamic professional with extensive experience in customer service and training coordination at various businesses. Proven ability to enhance guest satisfaction through effective scheduling management and exceptional communication. Skilled in money handling and proficient in Word and Excel, consistently achieving high performance in fast-paced environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Support Staff
NES Direct
Lehi, Utah
07.2026 - Current
- Caregiving of Residential Members
- Teaching Attendees skills to help them be more independent as possible
- House Care/Assistance with transportation and activities of daily living
- Nutrition and Wellness
Online Pickup and Delivery Sponsor
Walmart
Riverton, USA
10.2025 - 05.2026
- Fulfilled orders and loaded into customer vehicles efficiently, ensuring timely service.
- Lifted orders weighing up to 65 pounds, maintaining safety and efficiency during order fulfillment.
- Trained associates on company policies and procedures, enhancing team compliance and knowledge.
Front Desk Shift Management
Elements Massage
South Jordan, USA
09.2022 - 09.2025
- Welcoming clients and check-in process
- Scheduled appointments, terms, and membership signups to enhance client service.
- Managed opening and closing tasks to ensure operational readiness.
- Trained new employees on processes and systems to facilitate smooth onboarding.
- Cleaned rooms and organized areas for next shift to ensure guest readiness.
Esthetician
Taylor Andrews Academy
West Jordan, USA
10.2024 - 04.2025
- Participated in continuing education workshops to stay current on industry trends, techniques, and product innovations.
- Assisted in increasing salon sales by recommending appropriate home care products for clients'' specific needs.
- Built rapport with returning clients through exceptional service and attentiveness to individual preferences.
- Enhanced client satisfaction by performing blackhead extractions as part of personalized skin care services.
- Provided hair removal services using exfoliation, waxing, and threading methods to meet client preferences.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Demonstrated thorough knowledge of all salon products and services.
- Promoted salon and services through strategic social media engagement, increasing visibility and client interest.
Master Esthetician
Paul Mitchell
Salt Lake City, UT
09.2024 - 10.2024
- Acquired expertise in advanced treatment options, including chemical peels, microdermabrasion, and LED light therapy, to offer clients enhanced services.
- Performed various facial treatments, improving clients' skin health and appearance.
- Demonstrated proficiency in waxing services, providing smooth results while minimizing discomfort for clients.
- Maintained strict adherence to sanitation guidelines, ensuring a safe and hygienic environment for all clients.
- Fostered a relaxing atmosphere for clients through meticulous workspace maintenance and calming techniques during treatments.
- Collaborated with team members to ensure a clean and organized spa environment.
- Coordinated front desk operations by handling appointments, transactions, and inventory.
Hotel Front Desk Clerk
Home 2 by Hilton
South Jordan, UT
05.2022 - 09.2022
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Collected room deposits, fees, and payments, ensuring accurate billing and seamless payment processing.
- Streamlined check-in and checkout processes, contributing to improved guest satisfaction.
- Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings
- Managed high volume of calls, directing guests to appropriate departments and services for timely assistance.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
Education
Esthetician School -
Taylor Andrews
West Jordan, UT01-2025
High School -
Valley High School
South Jordan, UT01-2022
Skills
- Customer Service
- Scheduling Management
- Training Coordination
- Financial Management
- Excel
- Google Sheets
- Google Docs
- Word
- Time management
Certification
- Licensed Master Esthetician
- Dermaplaning
- Microneedling
- Laser and Advanced Peels
- Volume Lashes
Timeline
Support Staff
NES Direct
07.2026 - Current
Online Pickup and Delivery Sponsor
Walmart
10.2025 - 05.2026
Esthetician
Taylor Andrews Academy
10.2024 - 04.2025
Master Esthetician
Paul Mitchell
09.2024 - 10.2024
Front Desk Shift Management
Elements Massage
09.2022 - 09.2025
Hotel Front Desk Clerk
Home 2 by Hilton
05.2022 - 09.2022
Esthetician School -
Taylor Andrews
High School -
Valley High School