Goal-oriented aspiring esthetician seeking a position to refine hands-on skills, demonstrate exceptional customer service and continue growth in this industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
AIS (Affordable Interior Systems)
Leominster, MA
05.2023 - 05.2024
Manage the reception area, greet and direct all guests/visitors/staff members in a professional manner
Answer the company's main telephone line using a new tech switchboard system; screen & transfer calls in an efficient, pleasant and professional manner
Notify staff and keep track of guests/visitors
Ensure the lobby/reception area is kept clean and tidy
Create welcome displays & name badges for special visitors
Sort all incoming & outgoing mail; prepare small FedEx shipments; notify appropriate persons of deliveries
Provide administrative support as needed for CEO, Sales, IT, Customer Service, Accounting & Marketing
Lead Hostess/ ToGo Hostess
Texas Roadhouse
Leominster, MA
08.2021 - 05.2023
Answer Call-Ahead seating calls and add them to the system.
Greet and seat guests at the correct table number.
Prepare and roll silverware.
Keeping all of the commonly handled items clean.
Supervise and coordinate activities of the dining room.
Customer Service Representative - Summer Co-Op
Makis Building Center
Sterling, MA
06.2021 - 09.2021
Maintain cleanliness in the store and the bathrooms.
Help customers find products.
Memorize lumber codes and prices.
Place over-the-phone orders.
Enhance ability to implement various sales strategies.
Answer questions about the store and its merchandise over the phone and in-store.
Education
Aesthetics -
Cosmix School of Beauty Sciences
Marlborough, MA
11-2024
High School - Business Technology
Montachusett Regional Vocational Technical High School
Fitchburg, MA
05-2022
Skills
Spa retail sales
Outstanding client care
Eyebrow and lash tinting
Infection Control
Social Media Marketing
Skincare treatments
Chemical facial peels
Customer Consultation
Marketing and promotion
Makeup artistry
Waxing
Facial Massage
LED light therapy
Certification
OSHA, 10 Hour Training and Certification (2019) #36-702148259
Microsoft Office (2022)
Affiliations
Have extensive and still growing Glymed Plus kit with 20+ products.
References
References available upon request.
Timeline
Receptionist
AIS (Affordable Interior Systems)
05.2023 - 05.2024
Lead Hostess/ ToGo Hostess
Texas Roadhouse
08.2021 - 05.2023
Customer Service Representative - Summer Co-Op
Makis Building Center
06.2021 - 09.2021
Aesthetics -
Cosmix School of Beauty Sciences
High School - Business Technology
Montachusett Regional Vocational Technical High School