Taylor Pierce
New Braunfels,TX
Summary
Skilled ECommerce manager & channel specialist with 12+ year track record in delivering impactful results. Adept at team collaboration and flexible in adapting to changing needs. Solid foundation in specialized tasks consistently driving successful outcomes. Skilled in market analysis and expert problem-solving, I'm known for reliability and very strong focus on achieving objectives.
Overview
12
12
years of professional experience
Work History
ECommerce Channel Specialist
Liquidity Services
05.2022 - 03.2025
- Collaborated with cross-functional teams to achieve internal and client project goals.
- Boosted company's online presence by developing comprehensive digital marketing strategy including email and SMS to more than 50,000 subscribers.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Cultivated positive relationships with marketplace reps to meet seller performance and sales metrics.
- Greatly increased website traffic on Secondipity.com and grew gross sales by 54% from FY23 to FY24.
E-Commerce Manager
Ten Thousand Pots
03.2020 - 02.2022
- Created and maintained quality product listings on company website and across multiple marketplaces.
- Grew online company website sales by 48% during tenure and marketplace sales rose by as much as 76 percent.
- Assisted in launching new products (including back-end setup and integration), and in sales strategy and pricing.
- Utilized web analytics tools to track and measure performance. Made adjustments to improve retention and conversion.
Sales Manager & Marketing Coordinator
Zuma Office Supply
12.2012 - 08.2019
- Managed the sales marketplaces and marketing campaigns at an E-Commerce startup.
- Maintained popular company social media accounts and curated SEO campaigns.
- Tripled sales growth on Amazon accounting for roughly 20% of company GMV.
- Improved customer satisfaction by promptly addressing inquiries and concerns and maintaining relationships with repeat customer base.
- Worked closely on philanthropic company efforts.
Education
Bachelor of Arts - Advertising
Texas State University
San Marcos, TX12-2012
Skills
- Documentation management
- Analytical thinking
- Expert problem solving
- Customer relations
- Market analysis
- Sales promotions
Timeline
ECommerce Channel Specialist
Liquidity Services
05.2022 - 03.2025
E-Commerce Manager
Ten Thousand Pots
03.2020 - 02.2022
Sales Manager & Marketing Coordinator
Zuma Office Supply
12.2012 - 08.2019
Bachelor of Arts - Advertising
Texas State University
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