Taylor Pittman
Cohutta,Georgia
Summary
Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to patients in diverse healthcare settings. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of medical terminology, HIPAA compliance, and patient records. Motivated to learn, grow and excel.
Overview
9
9
years of professional experience
Work History
Sales Associate
Lowes
Dalton, Georgia
02.2020 - 07.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Customer Service Representative
Assemblers Incorporated
Chattanooga, TN
06.2019 - 02.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- Regularly exceeded daily sales and product add-on quotas.
Receptionist
Associates & Obstetrics in Gynecology
Dalton, GA
02.2017 - 06.2019
- Used company's paging system to immediately contact specific personnel.
- Collected and verified directory information, including telephone numbers, addresses and proper spelling of names.
- Responsible for making physicians schedules and informing them of any important messages.
- Scheduled time with representatives for physicians to promote new information or product.
- Promoted to- Front Office Scheduler
- Scheduled patients and handled referrals.
- Performed clerical work such as sorting mail, restocking supplies and typing documents.
Certified Nursing Assistant
Morning Side of Dalton
Dalton, GA
06.2016 - 02.2017
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
- Promoted to Medication Technician – ended February 2017
- Reviewed patient progress to document effects of any prescribed medication.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
Certified Nursing Assistant
Wood Dale Health and Rehabilitation
Dalton, GA
05.2015 - 07.2016
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation for nearly 30 patients.
- Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
- Obtained client medical history, including medication information, symptoms and allergies.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Sales Associate
The Childrens Place
Dalton, Georgia
08.2012 - 05.2015
- Responsible for stocking new merchandise.
- Provided customers with answers to questions and informed customers of current sales and promotions.
- Responsible for maintaining cleanliness and maintained organization of merchandise.
- Completed sales by processing customer purchases and promoting sales by 10 %.
Education
Associate of Applied Science - Health Information Management Technology Degree
Georgia Northwestern Technical College
Walker, GA05.2022
Diploma -
Southeast Whitfield High School
Dalton, GA05.2013
Skills
- Electronic Record keeping
- HIPAA Compliance
- Health Insurance Verification
- Medical Terminology
- Observation Documentation
- Verbal and Written Communication
- Emotional and Social Support
- Willingness to Learn
- Attention to Detail
- Multitasking and Prioritization
- Time Management
- Activities of Daily Living ADL Support
Timeline
Sales Associate
Lowes
02.2020 - 07.2021
Customer Service Representative
Assemblers Incorporated
06.2019 - 02.2020
Receptionist
Associates & Obstetrics in Gynecology
02.2017 - 06.2019
Certified Nursing Assistant
Morning Side of Dalton
06.2016 - 02.2017
Certified Nursing Assistant
Wood Dale Health and Rehabilitation
05.2015 - 07.2016
Sales Associate
The Childrens Place
08.2012 - 05.2015
Associate of Applied Science - Health Information Management Technology Degree
Georgia Northwestern Technical College
Diploma -
Southeast Whitfield High School
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