Ashley Potter

• Cross-trained in picking, packing, inbound and outbound processes, assembly, freight, and quality control inspection.
• Labeled packages for identification and tracking to ensure accurate shipping.
• Collaborated with team members to optimize packing processes and reduce errors.
• Executed safety and quality protocols, and lean processes to enhance workplace safety.

• Managed patient records in electronic health record systems to ensure accurate and timely access to patient information.
• Scheduled patient appointments and coordinated follow-up care to enhance continuity of care.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Completed training on electronic medical record systems to manage patient data effectively.

• Contacted pharmacies to submit and refill patients' prescriptions, coordinating with insurance providers to facilitate patient access to medications.

• Delivered packages efficiently to residential and commercial locations
• Communicated with dispatch to confirm delivery routes and times.
• Loaded and unloaded packages securely for safe transport.

• Testing i.e nasal swab, EKG, x-rays and all lab work properly documented it.
• Collaborated with team members to ensure smooth clinic operations daily.
• Verified insurance and addressed billing inquiries to ensure clarity for patients.
• Registered new patients into practice management software program accurately entering demographic information.

Managed patient records through EMR charting, ensuring compliance and accessibility.

• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Communicated patient messages to physicians regarding concerns, updates, or refill requests to support patient care.

• Scheduled patient appointments and coordinated follow-up care efficiently.
• Prepared examination rooms by sterilizing instruments and stocking supplies.
• Performed vital signs checks and documented findings accurately.

• Administered IM injections to ensure effective patient treatment.
• Performed X-ray procedures to aid in patient diagnosis and treatment planning.
• Collected patient samples for laboratory testing to support accurate diagnosis.
• Managed patient records using electronic health record systems.
• Scheduled patient appointments and coordinated follow-up care efficiently.