Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Taylor Porter

Roseville,CA

Summary

Experienced professional beauty consultant with a strong background in skincare, makeup, and delivering exceptional customer service. Dedicated to enhancing client satisfaction by providing personalized beauty regimens and recommending suitable products. Collaborative team player adept at adapting to changing needs and achieving tangible results. Possesses extensive product knowledge, sales techniques, and the ability to create a welcoming environment for clients.

Overview

6
6
years of professional experience

Work History

Beauty Advisor

Sephora
07.2022 - 11.2024
  • Taught customers how to apply makeup and recommended optimal products.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Mentored new Beauty Advisors by sharing best practices and providing ongoing support for their success within the team.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.

Retail Keyholder

Hot Topic
08.2020 - 12.2022
  • Handled cash transactions accurately, contributing to efficient store operations and minimizing discrepancies.
  • Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
  • Opened and closed store at proper times for reliable services.
  • Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
  • Performed category maintenance by rotating products according to company product rotation policy.
  • Stored security alarm codes and keys and made routine code changes.
  • Trained newly hired sales team in upselling techniques.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Sales Associate

Urban Outfitters, Inc.
06.2018 - 11.2020
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Boxlunch
08.2020 - 08.2020
  • Customer Service, Cash register, Closing/Opening.
  • Collected payments and provided accurate change.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Associate of Science - Health Sciences

Sierra College
Rocklin, CA
08-2026

Skills

  • Self-Checkout Assistance
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Customer Needs Assessment
  • Customer Service
  • Store Opening and Closing
  • Team Player Mentality
  • Retail Store Operations
  • Energetic Self-Starter
  • Product Sales
  • Customer- and Service-Oriented
  • P>Retail background

Languages

Tagalog
Limited Working
English
Full Professional

Timeline

Beauty Advisor

Sephora
07.2022 - 11.2024

Retail Keyholder

Hot Topic
08.2020 - 12.2022

Sales Associate

Boxlunch
08.2020 - 08.2020

Sales Associate

Urban Outfitters, Inc.
06.2018 - 11.2020

Associate of Science - Health Sciences

Sierra College

Similar Profiles

CREATE PROFILE
Taylor Porter