Taylor Powell
New Orleans,LA
Summary
Detail-oriented sales associate with 5 years of experience in retail and customer service, specializing in eyewear and mobile devices. Proven track record of enhancing customer satisfaction through personalized recommendations and effective problem resolution. Skilled in managing inventory and collaborating with team members to optimize sales and create engaging merchandise displays. Seeking to leverage expertise in customer engagement and sales strategies to drive success in the customer device industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
Woodland West
08.2025 - Current
- Supported individual learning plans by adapting instructional materials for diverse learning needs.
- Collaborated with teachers to implement behavioral strategies and monitor student progress daily.
- Assisted in classroom management to create a safe and engaging learning environment.
- Provided one-on-one support to students during academic activities, fostering skill development.
Summer Camp Instructor
Kingsley House
New Orleans, LA
06.2025 - 08.2025
- Engaged campers in diverse activities, fostering teamwork and social skills development.
- Facilitated daily schedules by coordinating group activities and ensuring smooth transitions.
- Monitored camper participation to promote inclusivity and encourage personal growth.
Sales Associate/Optician
Stanton Optical & My Eyelab South Florida
New Orleans, LA
03.2023 - 11.2024
- Performed eye exams on the patients
- Assisted the patients with finding the right prescription based on their eye exam
- Helped the customers find glasses based on their style or preferences
- Provided personalized recommendations to customers based on their specific vision needs, resulting in improved customer satisfaction
- Collaborated with optometrists to ensure accurate prescription fulfillment and proper fitting of eyewear
- Managed inventory levels to optimize stock availability while minimizing excess or obsolete items
- Resolved customer complaints promptly and effectively, ensuring high levels of customer retention
Sales Associate
H&M
Gretna, LA
10.2022 - 05.2023
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
Mobile Expert
T-Mobile
New Orleans, LA
01.2021 - 10.2022
- Demonstrated extensive knowledge of mobile devices, including smartphones, tablets, and wearable technology
- Provided exceptional customer service by assisting customers with mobile device inquiries, troubleshooting technical issues, and recommending appropriate products and services
- Assisted customers in setting up new mobile devices, activating service plans, and transferring data from old devices
- Consistently met or exceeded sales targets by effectively upselling additional products or services to customers
- Educated customers on the features and benefits of various mobile accessories such as cases, screen protectors, chargers, and headphones
Education
Bachelor of Arts - Liberal Studies
Reach University
05.2026
Associate of Science - Gender Studies
Delgado Community College
New Orleans, LA05.2022
Associate's degree - undefined
Delgado Community College
Baton Rouge, LA05.2021
High School Diploma -
Algiers Technology
05.2017
Skills
- Classroom management
- Teacher assistance
- Classroom organization
- Student engagement
- Teacher support
- Individual instruction
- Social skills development
- Active listening
- Customer service
- Data entry
- Problem resolution
- Computer proficiency
- Complaint handling
Certification
- Driver's License
- Cpr certification
Timeline
Paraeducator, Special Education
Woodland West
08.2025 - Current
Summer Camp Instructor
Kingsley House
06.2025 - 08.2025
Sales Associate/Optician
Stanton Optical & My Eyelab South Florida
03.2023 - 11.2024
Sales Associate
H&M
10.2022 - 05.2023
Mobile Expert
T-Mobile
01.2021 - 10.2022
Associate's degree - undefined
Delgado Community College
Bachelor of Arts - Liberal Studies
Reach University
Associate of Science - Gender Studies
Delgado Community College
High School Diploma -
Algiers Technology