Taylor Ragsdale
Colonial Heights,VA
Summary
Results-oriented Technical Specialist with a strong focus on troubleshooting and enhancing process performance, actively transitioning into information technology. Proven track record in coordinating process safety activities and conducting thorough personnel training, complemented by certifications in Computer Security+ and CompTIA Network+. Expertise in laboratory testing, quality control, and research and development drives a commitment to elevating IT standards and optimizing resources within a progressive organization. Organized and motivated professional aiming to leverage time management skills in entry-level roles that promote both personal growth and company advancement.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Technical Specialist
E.I. DuPont
11.2021 - 02.2024
- Serve in a vital role for Operations, utilizing process knowledge, technical expertise, and operations experience to assist, teach and coach plant personnel
- Troubleshoots process or equipment issues, improves process performance, and increases plant reliability
- Helps facilitate and communicate responses/resolutions to identified issues in a timely manner
- Coordinate process safety activities and is a resource for process safety concerns
- Facilitate comprehensive training for personnel on plant operations.
- Ready to handle unplanned events as part of 'on-call' responsibilities.
- Coordinated routine maintenance and repairs on diverse equipment, ensuring optimal functionality.
- Created and executed detailed equipment inspection protocols to detect problems.
- Conducted training sessions for new employees on equipment operations and maintenance.
- Served as the primary point of contact for troubleshooting equipment malfunctions, providing timely resolutions to minimize disruptions
- Maintained accurate records of all equipment-related activities including repairs, inspections, warranties, and service contracts
- Collaborated with vendors to coordinate delivery schedules for new equipment purchases while optimizing cost-efficiency
- Assisted in the development of standard operating procedures (SOPs) for safe handling and storage of specialized machinery
- Collaborated with external contractors to execute critical repairs and specialized installations.
- Delivered technical assistance during critical production incidents.
- Conducted training sessions on best practices related to specific types of machinery
- Ensured compliance with industry regulations and safety standards for all equipment operations
- Analyzed underlying causes of equipment failures, applying corrective measures.
- Collaborated with engineering teams to design custom solutions for unique operational requirements
Medical Courier Driver
Cardinal Health
05.2021 - 06.2022
- Responsible for the prompt and accurate delivery and distribution of radiopharmaceuticals or oncology pharmaceuticals to medical care providers in accordance with customer demand and requirements of the assigned route
- Ensured the safe handling and transportation of fragile or sensitive items
- Adhered to all traffic laws and regulations while operating company vehicles
- Utilized GPS navigation systems to navigate unfamiliar areas efficiently
- Collaborated with dispatchers to coordinate pickup and drop-off locations for optimal route planning
- Managed delivery routes effectively, optimizing time management for maximum efficiency
- Performed routine vehicle inspections to ensure proper functioning and safety compliance
- Delivered packages and documents to various locations in a timely and efficient manner
- Maintained accurate records of deliveries, including recipient signatures and delivery times
Sr. Lab Technician
E.I. DuPont
05.2016 - 10.2021
- Operated and maintained experimental laboratory equipment such as GC's, hand sheets, solids, DC's, mixers and balance.
- Maintained safety, order, and housekeeping throughout the research tests.
- Organized coordination of essential supplies and staffing effectively.
- Executed tasks related to testing, packing, storing, and handling of test products.
- Managed and executed procedures for hazardous waste management.
- Collected, recorded, and analyzed test data.
- Conducted diverse laboratory tests to enhance research endeavors.
- Prepared samples, reagents, and solutions following standardized procedures.
- Operated lab instruments efficiently to ensure reliable outcomes.
- Performed quality control assessments on laboratory instruments to verify optimal performance.
- Collaborated with team to identify and resolve inconsistencies in test outcomes.
- Calibrated lab instruments consistently, ensuring precise measurements.
- Contributed to research projects by supporting experimental design and data interpretation.
- Ensured thorough documentation of experiments and inventory management.
- Assisted in establishing standard operating procedures for laboratory tasks.
- Followed regulatory guidelines such as GLP and OSHA for consistent safety enforcement.
- Took part in routine sessions on safety to identify threats and handle chemicals correctly.
Production Machine Operator
E.I. DuPont
12.2006 - 05.2017
- Handled the operation of all necessary process-related equipment to produce high-quality Kevlar Fiber.
- Ensured product properties remained consistent through careful adjustment of settings.
- Responsible for stringing up and doffing all spinning modules.
- Modified and updated machine components for optimal performance.
- Performed physical quality inspection on bobbins.
- Collected essential production samples for quality testing.
- Ensured all areas met health and safety standards through diligent housekeeping.
- Analyzed and corrected operational problems.
- Directed the management processes for different forms of product waste and discharge.
- Change filters in alignment with necessary conditions.
- Applied minor process adjustments for enhanced efficiency.
- Executed efficient shutdown, startup, and system security in critical situations.
- Tagged, locked, cleared and tried all machinery for maintenance.
- Adhered to PPE protocols in hazardous environments.
- Made strategic adjustments after closely observing machine performance, maximizing output efficiency.
- Conducted regular inspections on machinery to detect potential issues.
- Worked with team to achieve daily production targets.
- Adhered to SOPs ensuring safe and efficient machine operation.
- Enhanced operations by streamlining processes for better machine performance.
- Guided new hires through operational and safety guidelines for equipment.
- Executed preventive maintenance tasks alongside maintenance technicians.
Bulk Manufacturing Technician
Wyeth-Ayerst Laboratories
02.2002 - 12.2006
- Orientation to all equipment used including set-up, operation, troubleshooting & shutdown
- Instructions in all aspects of the operation; PPG's, batch record & documentation requirements, proper formulations and sampling techniques
- Weighs specified quantities and follows formulation procedures in the preparation of bulk solution
- Handles all raw materials to prepare batches
- Sets up and operates equipment used in compounding, i.e
- Mixing equipment, filtering equipment, compounding tanks and pumps, chart recorders daily
- Sets up and utilizes scales daily
- Moves raw material as required for compounding, weighing or storage with hand trucks and forklifts as required
- Performs pre-filtration of bulk solutions
- Coordinates the transfer of finished batches to specified tanks or areas for further processing
- Maintains accurate records, i.e., logbooks, raw material inventories, reconciliations and batch production records, checks Production Batch Records for accuracy, and operates MES Enterprise computer system
- Navigates SCADA dispensing system to dispense bulk raw materials
- Completes all documentation clearly and legibly
- Performs tank rinsing, cleaning and sanitation procedures, and all other duties as assigned by supervisor
- Adheres strictly to all cGMPs, PPGs, and safety procedures to ensure the quality and integrity of products and safety of employees
- Reports all accidents, incidents and near misses to supervision immediately
- Ability to perform mathematical calculations, i.e., conversions volume to weight, English to metric, yields, specific gravity
- Keeps working area in a clean and orderly condition according to PPG's and 5S principles
- Actively participates in team activities including continuous improvement efforts, cost reduction initiatives and process improvements
- Visually inspects products for defects or other quality problems and initiates corrective action when necessary
- Controls and accounts for all raw material used
Education
Bachelors - business administration
Strayer University
Chesterfield, VA06.2005
Associate - Business Management
John Tyler Community College
Chester, VA12.2003
Skills
- Production Process Management
- Experimental Laboratory Techniques
- Quality Inspection
- Distributed control systems (DCS)
- Experience with SAP Systems
- Process Logic Control (PLC)
- Innovative Research Practices
- Computer Networking
- Knowledge of cGMP Standards
- Microsoft Office knowledge
- SharePoint
- Troubleshooting skills
- Workplace safety
- Good mechanical aptitude
- Root cause failure analysis
Certification
- CompTIA Security+
- CompTIA Network+
- IBM course certificate Cybersecurity Essentials/Networking and Storage
Timeline
Technical Specialist
E.I. DuPont
11.2021 - 02.2024
Medical Courier Driver
Cardinal Health
05.2021 - 06.2022
Sr. Lab Technician
E.I. DuPont
05.2016 - 10.2021
Production Machine Operator
E.I. DuPont
12.2006 - 05.2017
Bulk Manufacturing Technician
Wyeth-Ayerst Laboratories
02.2002 - 12.2006
Bachelors - business administration
Strayer University
Associate - Business Management
John Tyler Community College
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