Taylor Rayne Jacques
Phoenix,AZ
Summary
Motivated to expand my technical expertise and improve operating room efficiency by proactively anticipating the needs of the surgical team and maintaining rigorous sterile techniques. Committed to fostering positive patient outcomes and advancing in the surgical field through ongoing learning and a dedication to exceptional care. Patient-focused professional with experience supporting critical care, pre-op, medical-surgical, and post-op cases in medical center settings. Skilled in delivering tailored education to patients from diverse backgrounds and conditions. Strong in decision-making, time management, and communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician- Trauma PCU
Banner Desert Medical Center
02.2024 - Current
- Experience in providing empathetic, hands-on patient care, ensuring patients feel comfortable and informed before, and after surgery.
- Skilled in monitoring and recording vital signs, and recognizing changes in patient condition, useful in preoperative and postoperative care.
- Proficient in maintaining sterile environments to prevent infection, a critical skill in both CNA and surgical roles.
- Strong ability to communicate with surgeons, nurses, and other staff to coordinate patient care, and ensure smooth operations in the OR.
- Knowledgeable about infection control procedures and hygiene practices to minimize the risk of cross-contamination.
- Experience in managing medical supplies, from ordering and restocking, to organizing sterile items for surgeries.
- Skilled in assisting with patient positioning and safe transfers, ensuring patient safety and comfort during surgical procedures.
- Keen attention to detail in both patient care and the preparation of instruments and equipment, ensuring accuracy, and preventing errors.
- The ability to remain calm and assist in emergency situations, such as patient deterioration or equipment malfunctions, supports the surgical team effectively.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed stat EKGs as directed by physician or RN.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair, or stretcher, as needed.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Medical scribe and front/ back office Medical Assistant
Skin and Cancer Center of Arizona
06.2022 - 01.2024
- Medical scribe for 12 or more providers.
- Prepared and maintained sterile field for surgical procedures.
- Assisted in the application of wound dressings, casts, and other medical devices.
- Provided assistance to surgeons during operations by passing instruments and other supplies.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Ensured all necessary equipment was available for each procedure.
- Organized operating room by setting up surgical trays with instruments according to surgeon preference.
- Performed pre-operative skin preparation on patients prior to surgery.
- Observed aseptic technique and infection control protocols at all times.
- Assisted in positioning patients on operating table and covered them with sterile drapes.
- Received specimens from pathology laboratory for examination by surgeon during operation.
- Cleansed and disinfected operating rooms after procedures were completed.
- Verified correct identification of patient prior to any operation or procedure.
- Gathered and took inventory of equipment to confirm adequate supplies for surgery.
- Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
- Sterilized medical equipment and properly handled contaminated materials.
- Addressed patient bleeding and applied sterile dressings to close wounds.
- Maintained surgical areas and oversaw inventory management.
- Discussed patient results with patients and explained treatment with in-office surgery or outpatient settings.
- Provided clinical support by rooming patients and documenting vitals in our EMA system.
- Carried out prescriptions, labs, diagnostic imaging orders, and referrals under the supervision of a provider.
- Coordinated transfer of care with outpatient surgery and radiology centers, easing patient stress.
- Communicated frequently with insurance companies and pharmacies, coordinating prior authorizations and patient coverage.
- Established knowledge of front office protocols, answered patient questions in a timely manner.
- Maintained a professional and friendly demeanor when calling patients and other medical professionals.
- Facilitated referrals, labs, and diagnostic imaging orders, and received those records.
- Performed patient intake tasks, including obtaining medical history, assessing current complaints, and following up on a variety of conditions related to medical and cosmetic dermatology.
- Obtained pathology reports, informed patients of results, and scheduled any necessary appointments or procedures.
- Educated patients on proper sun protection, acne skin care, psoriasis, and eczema skin care.
- Answered questions from patients regarding their visit or test results in a timely manner.
Medical assistant (floating)
Medical Associates of Northern New Mexico (MANNM)
01.2021 - 07.2021
- Served as Covid Vaccination Clinic Coordinator
- Attended meetings with the DOH of New Mexico to coordinate covid vaccinations at my clinic
- Frequently met with the DOH to receive latest updates on vaccine mandates and changes to software
- Established DOH software with MANNM to coordinate vaccinations
- Assisted patient with follow up vaccines and routine check
- Taught colleagues the state software for recording vaccinations
- Oversaw the quality and quantity control of vaccines
- Scheduled patients and their follow-up vaccination booster appointment
- Managed patient care, wait times, and first aid response
- Enrolled patients into government database to conduct CDL health checks and verify through government online systems
- Adapted to each provider and their preference/ styles in day to day work
- Learned the flow of all 4 suites in which there were 4-5 providers in each, checked stock of procedure and appointment rooms, ensured procedure equipment was sterilized or disinfected
- Trained new Medical assistants in accordance with their individual provider and our office regulations
Education
Bachelor of Science - Medical Studies
Arizona State University
Tempe, AZ12-2025
Certidified Dermatologist Technician -
The Association of Certified Dermatology Techs
06-2021
Medical assisting program - 350 medical terms, Anatomy and physiology, Lab skills: Optometry, EKG, Phlebotomy, autoclave, CPR, First aid, administering medicine, amongst others, Knowledge of patient billing, medical records, and filing insurance claims
EVIT (East Valley Institute of Technology)
05.2020
Veterinary assisting program -
EVIT (East Valley Institute of Technology)
05.2019
Forensic Science, Biology, Anatomy and Physiology, Honors Integrated Science, Latin 1 & 2
Amici
04.2019
Skills
- Sterilization techniques
- Pre-surgical preparation
- Infection prevention
- Dressing wounds
- Postoperative care
- Vital signs monitoring
- Acute and rehabilitative care
- Infection control standards
- Healthcare expertise
- HIPAA proficiency
Volunteer Experience
- Feed My Starving Children (FMSC), Assembled packages, packed, and sent off food packages to starving children.
- Homeless care packages, Assembled and distributed bags of necessities for homeless people.
- Amor Ministries, Helped build two houses in Mexico - Presidents Day weekend 2017 and 2018. Helped manage meals and local youths.
- Adelante Healthcare Mesa, Volunteered for their pediatric Halloween event., 10/19/19
Awards
- ACDT (Association of Dermatology Technicians)
- BLS RQI, 09/01/24
- CCMA (Certified Clinical Medical Assistant), 09/05/20
- Offered membership to NTHS (National Technical Honor Society)
- HOSA member: Future Health Professionals
Certification
- CNA 3/2024
- BLS AHA 9/1/2024
- ACDT 6/2021
- CCMA 10/2020
References
References available upon request.
Timeline
Patient Care Technician- Trauma PCU
Banner Desert Medical Center
02.2024 - Current
Medical scribe and front/ back office Medical Assistant
Skin and Cancer Center of Arizona
06.2022 - 01.2024
Medical assistant (floating)
Medical Associates of Northern New Mexico (MANNM)
01.2021 - 07.2021
- CNA 3/2024
- BLS AHA 9/1/2024
- ACDT 6/2021
- CCMA 10/2020
Bachelor of Science - Medical Studies
Arizona State University
Certidified Dermatologist Technician -
The Association of Certified Dermatology Techs
Medical assisting program - 350 medical terms, Anatomy and physiology, Lab skills: Optometry, EKG, Phlebotomy, autoclave, CPR, First aid, administering medicine, amongst others, Knowledge of patient billing, medical records, and filing insurance claims
EVIT (East Valley Institute of Technology)
Veterinary assisting program -
EVIT (East Valley Institute of Technology)
Forensic Science, Biology, Anatomy and Physiology, Honors Integrated Science, Latin 1 & 2
Amici
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