Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Reynolds

Streetsboro,OH

Summary

Resourceful Office Administrator with a proven track record of high productivity and efficient task completion. Demonstrates expertise in database management, record keeping, and scheduling to enhance office operations. Recognized for strong communication, problem-solving abilities, and adaptability, ensuring seamless support for team and business objectives. Committed to leveraging exceptional organizational skills to drive success within the organization.

Overview

6
6
years of professional experience

Work History

Office Administrator, Purchasing Assistant

Aero Industries INC.
Kent, OH
06.2024 - Current
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Coordinated and managed daily administrative operations of the office.
  • Greeted visitors warmly, handled inquiries and provided general information about the company.
  • Prepared documents using Microsoft Office applications such as Word, Excel, and PowerPoint.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Developed strong relationships with clients through excellent customer service skills.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Monitored stock levels to ensure sufficient supplies were available at all times.
  • Responded promptly to customer inquiries regarding order status or delivery issues.
  • Advised management on changes in product availability, price fluctuations.
  • Worked closely with Accounts Payable department to resolve invoice discrepancies.
  • Assisted with planning, organizing and coordinating company events.
  • Examined employee files to answer inquiries for assistance with personnel actions.
  • Managed confidential employee information with discretion and integrity.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.

Lead Inside Sales Representative, Scheduler

Aero Industries INC
Kent, OH
05.2019 - Current
  • Contributed ideas for improving internal processes related to sales operations.
  • Utalized CRM software to keep a detailed record of customer interactions, quotes, orders, invoices, and account status updates.
  • Followed up on pending orders and inquiries in a timely manner.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.
  • Coordinated with logistics team to ensure timely delivery of products to customers.
  • Collaborated with other departments to ensure successful implementation of sales initiatives.
  • Provided customers with product information, pricing and availability.
  • Provided training sessions for new employees on company policies, procedures and best practices.
  • Assisted in resolving customer complaints in a prompt manner.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.

  • Communicated with technicians throughout the day to provide updates on schedule changes or new job requests.
  • Scheduled appointments for technicians based on customer requests, technician availability, and job requirements.

Education

Some College (No Degree) - Business Administration And HR Management

Southern New Hampshire University
Hooksett, NH

Skills

  • Database entry
  • Human resources
  • Verbal communication
  • Office management
  • Payroll administration
  • Strategic planning
  • File organization
  • Customer relationship management (CRM)
  • Time management
  • Administrative support
  • Spreadsheet development
  • Managing office supply inventory
  • Event coordination
  • Customer engagement
  • Scheduling appointments

Timeline

Office Administrator, Purchasing Assistant

Aero Industries INC.
06.2024 - Current

Lead Inside Sales Representative, Scheduler

Aero Industries INC
05.2019 - Current

Some College (No Degree) - Business Administration And HR Management

Southern New Hampshire University
Taylor Reynolds