Taylor Rice
Pampered Paws of the South Shore LLC
Quincy,MA
12
years of professional experience
Adaptable Supervisor experienced in dog daycare operations and animal welfare management. Led staff in enforcing safety protocols and addressing behavior concerns while delivering dependable care and maintaining high customer satisfaction. Promoted animal health through engaging and safe environments, consistently adhering to schedules and instructions.
Work History
Dog Daycare Supervisor
3 Years- Supervised playgroup activity, ensuring safe dog interactions and consistent behavior monitoring.
- Coordinated feeding, medication, and special-care routines for enrolled dogs.
- Enforced daycare protocols, maintaining clean, secure, and organized facility conditions.
- Trained new staff on handling techniques, safety procedures, and daily workflows.
- Managed check-in and check-out processes, confirming vaccination records and service details.
- Addressed escalated behavior issues promptly, redirecting dogs and supporting team decisions.
- Assisted in resolving conflicts between dogs calmly and professionally using appropriate intervention techniques.
- Enforced facility rules consistently for the safety of all dogs, staff, and visitors onsite.
- Maintained a clean and organized facility for optimal pet health and wellbeing.
- Conducted thorough assessments of new dogs entering daycare to ensure compatibility with existing groups.
- Streamlined check-in and check-out processes to minimize wait times for busy pet owners.
- Promoted a positive work environment with clear communication and teamwork.
- Handled emergency situations calmly under pressure while prioritizing the safety of the dogs in our care.
- Provided compassionate care for each dog while maintaining professional boundaries as a supervisor.
- Developed strong relationships with clients, fostering trust in the care provided for their pets.
- Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Ensured timely completion of tasks by delegating responsibilities effectively among team members.
- Gave animals proper attention to promote a a secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in an owners' absence by securing yard gates and removing items that could make pets sick.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Educated visitors and staff on proper animal care and handling.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Dog Daycare Attendant
2 Years 4 Months- Supervised playgroups, monitoring dog behavior to maintain a safe, structured daycare environment.
- Managed feeding routines and medication instructions with accurate daily care coordination.
- Noted behavior changes, injuries, and incidents, escalating concerns to management promptly.
- Sanitized kennels, play areas, and equipment to support cleanliness and disease prevention.
- Assisted check-in and check-out processes, confirming client instructions and pet details.
- Redirected rough play and reinforced positive behavior to support balanced group dynamics.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Maintained detailed records on each dog's behavior, health, and progress to provide insightful updates for pet owners.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
- Increased repeat business through friendly and professional communication with clients about their pets' progress and behavior.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Identified opportunities for improvement in daycare operations based on client feedback, resulting in increased customer satisfaction rates.
- Promoted physical activity in pets by leading daily exercise routines tailored to individual fitness levels and energy requirements.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Maintained detailed records of each dog's behavior, preferences, and health concerns, enabling personalized care and attention.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Strengthened customer loyalty by going above and beyond in addressing concerns and providing solutions to any issues.
- Encouraged physical fitness and stimulation by designing and supervising engaging obstacle courses and activities.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Ensured safe and engaging environment for dogs by closely monitoring their interactions and promptly addressing any signs of distress or aggression.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Boosted team morale and efficiency by sharing knowledge and tips on dog behavior and care with new staff members.
- Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering a more welcoming environment.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Trained animals in behavioral compliance or other special routines or commands.
- Gave animals proper attention to promote secure environment in owner's absence.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Dog Daycare Attendant
3 Years 4 Months- Prepared enrichment activities and rest periods to reduce stress and encourage engagement.
- Enhanced the the dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
- Increased owner satisfaction, providing regular updates and photos of their pets' day, promoting peace of mind.
- Communicated professionally with pet owners via phone, email, and text.
- Maintained organized care records and supplies to support consistent daily operations.
- Enhanced the dog's social skills with structured group play sessions, facilitating better behavior and interaction among pets.
- Fostered a supportive and collaborative work environment, contributing to the team's overall effectiveness and job satisfaction.
- Fostered a supportive and collaborative work environment, contributing to the team's overall effectiveness and job satisfaction.
- Ensured compliance with all local regulations and standards for dog daycare operations, maintaining a a safe and a safe and legal environment.
- Fulfilled dietary needs by preparing and administering meals according to specific dietary requirements and schedules.
- Promoted positive atmosphere, leading to repeat business and referrals through exceptional care and customer service.
- Prepared and administered medications and treatments as prescribed by a veterinarian.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Exercised animals regularly with walks and rigorous play activities.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Educated visitors and staff on proper animal care and handling.
- Supervised playgroups, monitoring dog behavior to maintain safe, structured daycare environment.
- Sanitized kennels, play areas, and equipment to support cleanliness and disease prevention.
- Managed feeding routines and medication instructions with accurate daily care coordination.
- Noted behavior changes, injuries, and incidents, escalating concerns to management promptly.
- Assisted check-in and check-out processes, confirming client instructions and pet details.
- Redirected rough play and reinforced positive behavior to support balanced group dynamics.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
- Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Assisted in the recruitment and training of new team members by sharing best practices and mentoring them throughout their onboarding process.
- Enhanced staff collaboration by participating in regular team meetings focused on improving efficiency, safety standards, and overall quality of care provided.
- Identified opportunities for improvement in daycare operations based on client feedback, resulting in increased customer satisfaction rates.
- Promoted physical activity in pets by leading daily exercise routines tailored to individual fitness levels and energy requirements.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Maintained detailed records of each dog's behavior, preferences, and health concerns, enabling personalized care and attention.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Strengthened customer loyalty by going above and beyond in addressing concerns and providing solutions to any issues.
- Encouraged physical fitness and stimulation by designing and supervising engaging obstacle courses and activities.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Ensured safe and engaging environment for dogs by closely monitoring their interactions and promptly addressing any signs of distress or aggression.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering more welcoming environment.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Gave animals proper attention to promote secure environment in owner's absence.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
Dog Bather
3 Years 9 Months- Bathed dogs using breed-appropriate shampoos, conditioners, and drying techniques
- Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
- Monitored animal behavior and responded calmly to anxious or resistant pets
- Ensured safe handling of dogs during grooming procedures to prevent injury. during bathing, drying, and kennel transfers
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Brushed out coats, removed mats, and prepared pets for grooming services
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Welcomed pet owners upon arrival, providing information on services and costs. and went over available services, outlined costs, and determined special needs of animals under care.
- Ensured all dogs were thoroughly dried using appropriate techniques, reducing the risk of skin irritations or infections.
- Maintained clean kennels, tubs, dryers, and sanitation standards throughout shifts
- Implemented proper sanitization procedures to maintain a clean and healthy environment for both pets and staff members.
- Followed an effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Coordinated pet flow with groomers to support efficient appointment turnaround
- Assisted groomers with prepping dogs for haircuts, resulting in streamlined appointments.
- Trained new bathers on grooming routines, handling procedures, and kennel care
- Enhanced customer satisfaction by providing gentle and thorough dog bathing services.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Observed animal behavior during bathing sessions, reporting any concerns or issues to management promptly.
- Monitored animal behavior during grooming sessions to identify any signs of distress. during bathing sessions, reporting any concerns or issues to management promptly.
- Maintained consistent attention on animals during care to ensure their well-being. and attention to lodged animals, promoting a high level of care and oversight.
- Promoted additional grooming services such as nail trimming or ear cleaning, enhancing service offerings.
- Contributed to a positive team environment by assisting coworkers with tasks as needed.
- Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Reset procedure rooms between appointments and disinfected equipment.
- Monitored animals for behavioral problems and signs of health issues.
Education
High School Diploma
Skills
Animal care
Dog behavior
Pet dietary management
Animal observations
Animal nutrition
Feeding and watering
Meal preparation
Housekeeping
Facility maintenance
Safety protocol adherence
Problem identification
Time organization
Time management proficiency
Analytical skills
Trustworthiness
Reliability
Reliability
Dependability
Staff management
Strong communication
Customer service
Customer communication
Effective communication
Clear communication
Building relationships
Active listening
Decision-making
Self motivation
Pet meal coordination
Daily feeding schedules
Facility sanitation management
Safety protocols
Behavior education
Supplement preparation
Problem identification
Professionalism
Animal observations
Scheduling skills
Continuous improvement
Animal behavior education
Nutritional supplement administration
Timeline
Dog Daycare Supervisor
Pampered Paws of the South Shore LLC
09.2023 - CurrentRead More
Dog Daycare Attendant
Classie Canines
08.2021 - 12.2023Read More
Dog Daycare Attendant
Leahs Happy Canine Daycare and Boarding
03.2018 - 07.2021Read More
Dog Bather
Kims Grooming and Kennel
08.2014 - 05.2018Read More
Bridgewater-Raynham Regional High School
High School Diploma
Read More