Taylor Rioux
Colchester,CT
Summary
I aspire to achieve a position within a healthcare setting that strives for excellence as well as compassion, where I will have the opportunity to apply my outstanding communication and interpersonal skills and abilities as well as serve as a part of my community.
Overview
11
11
years of professional experience
Work History
Patient Transport Aide
William W. Backus Hospital
Norwich, CT
01.2019 - Current
- Assisting patients with different mobility needs (stand and pivot, assist with walker, sliding non ambulatory patients) to transfer from stretcher, bed or wheelchair for transport or back to bed
- Adhering to orders given by physician or nurse (bed rest, fall risk, NPO)
- Ensuring safe transfer and travel with devices such as Foley catheter bags, wound drains, IV lines and pumps, oxygen tubing, chest tubes
- Keeping an earnest and lighthearted demeanor when interacting with patients
- Always actively seeking opportunities to offer help to staff on units and in other departments, volunteering to help with tasks outside of my own assignments to help with productivity, positive patient experience and care
- Acknowledged with certificate of appreciation by Labor and Delivery unit for performance that contributed to increase in patient experience scores
- Protecting patient information and confidentiality
- Always considering the safety and integrity of patients
- Followed strict guidelines for infection control practices, using PPE properly in and outside of patient rooms during transport and properly sanitizing all equipment after use
Shift Supervisor
Sweet Frog Frozen Yogurt
Glastonbury, CT
04.2013 - 01.2019
- Training new staff members
- Enforcing safety and sanitation regulations
- Closing by cleaning, printing register reports and putting money into safe; setting alarm and locking up store
- Encouraging productivity with employees and delegating tasks
- Greeting customers upon entry, providing friendly assistance and answers to questions about product nutrition facts/allergens, merchandise, store-hosted fundraiser opportunities and parties; loyalty program, and store hours/locations
- Operating cash register and using correct process for cash and credit card payment, activating new gift cards, performing voids and refunds, and printing end of the month reports.
- Interacting with and engaging customers in conversation; developing familiar relationships with regular and new customers
- Resolving problems with register or customers' concerns
- Helping record inventory and receiving shipments
Education
High School Diploma -
Bacon Academy
Colchester, CT06-2012
Some College (No Degree) -
Manchester Community College
Manchester, CTSome College (No Degree) - General Studies
Three Rivers Community College
Norwich, CTSkills
- Assisting with transfers
- Highly experienced with differently abled, nonverbal or non-communicative patients (and use of AAC devices), individuals disabilities and mental handicap
- Ensuring patient safety
- Active listening and attentiveness to individual patient needs
- Reliability and attendance
Timeline
Patient Transport Aide
William W. Backus Hospital
01.2019 - Current
Shift Supervisor
Sweet Frog Frozen Yogurt
04.2013 - 01.2019
High School Diploma -
Bacon Academy
Some College (No Degree) -
Manchester Community College
Some College (No Degree) - General Studies
Three Rivers Community College