Taylor Robertson
Rowlett,TX
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
9
9
years of professional experience
Work History
Store Manager
HOBBYTOWN USA
ROCKWALL, TX
03.2018 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
Leasing Agent
Pace Realty Corporation
DeSoto, TX
07.2017 - 03.2018
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Distributed and followed up on tenant renewal notices.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Realtor
Coldwell Banker Apex
Rockwall, TX
05.2013 - 06.2017
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Education
No Degree -
Eastfield College
Mesquite, TXHigh School Diploma -
Rowlett High School
Rowlett, TX05.2008
Skills
- Customer Service
- Inventory Management
- Cash Management
- Pricing Strategies
- Focus and Follow-Through
- Employee Training
- Multitasking and Organization
- Positive and Friendly
Timeline
Store Manager
HOBBYTOWN USA
03.2018 - Current
Leasing Agent
Pace Realty Corporation
07.2017 - 03.2018
Realtor
Coldwell Banker Apex
05.2013 - 06.2017
No Degree -
Eastfield College
High School Diploma -
Rowlett High School