Taylor Rose
Johnstown,PA
Summary
Dynamic automotive technician with proven expertise, excelling in tire installation and customer service. Recognized for enhancing service quality through proactive problem-solving and teamwork, while maintaining a safe work environment. Committed to exceeding expectations and improving operational efficiency in fast-paced settings.
Offering strong physical capabilities and dedication to learning and development in demanding work environment. Contributes basic understanding of warehouse functions and ability to operate loading equipment efficiently. Ready to use and develop organizational and teamwork skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tire & Service Technician
Flynn’s Tire & Auto Service
Johnstown, PA
10.2024 - 01.2025
- Proactively identified opportunities for process improvements that led to better overall service quality.
- Reduced waste and increased cost savings by accurately assessing tire damage for repairability or replacement necessity.
- Regularly exceeded customer expectations with prompt service completion times and thorough vehicle inspections before returning vehicles to owners.
- Provided valuable feedback to managers on customer concerns, leading to improved service offerings and increased satisfaction levels.
- Gained expertise in various diagnostic tools and software applications that contributed significantly towards pinpointing and resolving tire-related issues.
- Maintained a safe work environment by adhering to proper safety procedures and utilizing appropriate personal protective equipment.
- Collaborated with other technicians on challenging projects to achieve top-quality results for customers quickly.
- Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
- Documented tire repair and replacement activities to add to vehicles' service histories.
Automotive Technician
Laurel Nissan
Johnstown, PA
04.2024 - 10.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Loader
Lowe's
Johnstown, PA
04.2023 - 09.2024
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to 80 pounds on conveyor belts to transport items.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Implemented time-saving tactics that enabled quicker processing of orders without compromising accuracy or quality.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Followed all safety and security protocols to minimize risk of injury.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
- Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
- Participated in ongoing training sessions to stay current on industry best practices and enhance job performance.
- Prepared shipments for delivery by accurately labeling items and securely packaging goods according to company guidelines.
- Got forklift certified
Education
Diploma -
Richland Senior High School
Johnstown, PA06.2023
Diploma - Automotive Technology
Greater Johnstown Career & Technology Center
Johnstown, PA05.2023
Skills
- Tire installation
- Wheel balancing
- Brake systems
- Power tools operation
- Manufacturer specifications
- Equipment calibration
- Detail orientation
- Safety procedures
- Facility cleaning
- Troubleshooting
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Certification
OSHA
Timeline
Tire & Service Technician
Flynn’s Tire & Auto Service
10.2024 - 01.2025
Automotive Technician
Laurel Nissan
04.2024 - 10.2024
Loader
Lowe's
04.2023 - 09.2024
Diploma -
Richland Senior High School
Diploma - Automotive Technology
Greater Johnstown Career & Technology Center