Taylor Roth
Richmond,TX
Summary
Attentive and creative professional passionate about helping young children develop emotional, social and educational skills. Familiar with developmentally appropriate activities and experienced by providing nurturing environments conducive to learning. Promote physical, emotional and social health to complement academic progress.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Virtual Assistant
GetRight Health Care
Flagstaff, AZ
10.2024 - Current
- Provided customer service to ensure all needs were met in a timely manner.
- Managed customer inquiries through email and telephone communication.
- Handled customer complaints in a professional manner while remaining calm under pressure.
- Organized and managed calendars and appointments for patients.
Customer Service Lead
Orange Droid
Richmond, TX
01.2021 - Current
- Handled customer inquiries and complaints in a professional manner.
- Identified opportunities to increase sales through cross-selling products or services.
- Assisted in training new employees on shift operations.
- Analyzed customer data to provide insights on trends, preferences and needs.
- Maintained accurate records of customer interactions and transactions.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
High School Diploma -
George Ranch High School
Richmond, TX05-2018
Skills
- Initiative and Self-Motivation
- Interpersonal Communication
- Active Listening
- Excellent Communication
- Problem-Solving
- Data entry
- Customer relationship management (CRM)
Certification
Microsoft Office Certified
Timeline
Virtual Assistant
GetRight Health Care
10.2024 - Current
Customer Service Lead
Orange Droid
01.2021 - Current
High School Diploma -
George Ranch High School
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