Certified, Emergency Medical Technician that responds to emergencies and delivers exceptional problem-solving and decision-making skills.
Organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Hillsdale Volunteer Ambulance Service
Hillsdale, NJ
02.2024 - Current
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Reduced response times by effectively coordinating with dispatchers and following established protocols.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Educator
Lululemon
Montvale, NJ
01.2024 - Current
Office Worker
Aeon Fitness And Gymnastics
Hillsdale, NJ
01.2024 - Current
Increased office efficiency by organizing and maintaining a well-structured filing system.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Interacted with customers by phone, email, or in-person to provide information.
Emergency Medical Technician Volunteer
Hillsdale Volunteer Ambulance Service
Hillsdale, NJ
06.2021 - Current
Enhanced patient care by providing timely and efficient emergency medical assistance during various community events.
Improved response times and patient outcomes by effectively prioritizing tasks and making informed decisions under pressure.
Responded to 911 calls for medical emergencies.
Assisted with lifting and moving patients.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Maintained a high level of physical fitness, ensuring the ability to perform physically demanding tasks during emergency situations.
Built trust among diverse populations by displaying cultural competence when working with individuals from different backgrounds.
Managed inventory of medical supplies on ambulances, ensuring proper stock levels for optimal preparedness during emergencies.
Developed effective communication skills while coordinating with dispatchers, hospital staff, and other healthcare professionals during emergencies.
Ensured accurate documentation of all patient interactions by diligently completing required paperwork and electronic reports.
Guest Experience Lead
Lululemon
Montvale, NJ
11.2023 - 01.2024
Enhanced guest satisfaction by attentively addressing their needs.
Greeted guests upon arrival and offered assistance.
Maintained a high level of product knowledge.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Guest Experience Lead
Lululemon
Paramus, NJ
07.2023 - 11.2023
Enhanced guest satisfaction by attentively addressing their needs.
Greeted guests upon arrival and offered assistance.
Maintained a high level of product knowledge.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Managed and motivated employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Key Leader
Lululemon
Paramus, NJ
05.2022 - 07.2023
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Mentored junior team members, fostering professional growth and skill development.
Created and managed project plans, timelines and budgets.
Evaluated customer needs and feedback to drive product and service improvements.
Evaluated staff performance and provided coaching to address inefficiencies.
Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
Counted registers and cleaned and secured shop at end of shift.
Educator
Lululemon
Paramus, NJ
01.2022 - 05.2022
Recreational Gymnastics Coach
Aeon Fitness And Gymnastics
Hillsdale, NJ
01.2020 - 01.2022
Increased student retention rate by creating a safe and supportive environment for all participants.
Improved team dynamics through effective communication, collaboration, and conflict resolution strategies.
Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
Assisted clients in setting and achieving personal and professional goals.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Taught students how to perform split leaps, back handsprings and other special techniques.
Restaurant Hostess
Stony Hill Inn
Hackensack, NJ
04.2017 - 04.2020
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
Education
No Degree - Justice Studies
Montclair State University
Montclair, NJ
No Degree - Psychology
Ramapo College of New Jersey
Mahwah, NJ
No Degree - General Studies
Bergen Community College
Paramus, NJ
07.2024
NJEMT -
Bergen County EMS Training Center
Paramus, NJ
02.2021
High School Diploma -
Westwood Regional Jr Sr High School
Westwood, NJ
06.2018
Skills
Emergency vehicle operation
Adaptability and Flexibility
Accident response
Direct Patient Care
Team Leadership
Time Management
Task Prioritization
Negotiation and Conflict Resolution
Teamwork and Collaboration
Organizational Skills
Goal Setting
Team Development
Team building
Positive Attitude
Certification
EMT - Emergency Medical Technician
NREMT - National Registry
Timeline
Emergency Medical Technician
Hillsdale Volunteer Ambulance Service
02.2024 - Current
Educator
Lululemon
01.2024 - Current
Office Worker
Aeon Fitness And Gymnastics
01.2024 - Current
Guest Experience Lead
Lululemon
11.2023 - 01.2024
Guest Experience Lead
Lululemon
07.2023 - 11.2023
Key Leader
Lululemon
05.2022 - 07.2023
Educator
Lululemon
01.2022 - 05.2022
Emergency Medical Technician Volunteer
Hillsdale Volunteer Ambulance Service
06.2021 - Current
Recreational Gymnastics Coach
Aeon Fitness And Gymnastics
01.2020 - 01.2022
Restaurant Hostess
Stony Hill Inn
04.2017 - 04.2020
No Degree - Justice Studies
Montclair State University
No Degree - Psychology
Ramapo College of New Jersey
No Degree - General Studies
Bergen Community College
NJEMT -
Bergen County EMS Training Center
High School Diploma -
Westwood Regional Jr Sr High School
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