Experienced hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and working in fast-paced environments. Known for reliability, strong communication skills, and positive attitude.
Work History
Veterinary Assistant
Vetco | 2026 - Current
Support patient care, administering vaccines, and conducting examinations under DVM supervision
Review medication orders and prepare prescriptions for dispensing.
Capture patient information and maintain precise vaccination record updates.
Increase client satisfaction by addressing concerns, answering questions, and providing pet care recommendations.
Restaurant Manager
1 Year 8 Months
Tosco’s Pizzeria & Restaurant | 10.2023 - 06.2025
Managed daily operations, staff scheduling, and customer service
Coordinated phone calls, reservations, and order management to streamline service flow
Resolved customer concerns with professionalism and discretion
Developed and delivered training on customer service standards to enhance staff efficiency
Addressed customer concerns with professionalism and discretion to maintain satisfaction
Service Team Member
1 Year 6 Months
Paraco Gas | 12.2021 - 06.2023
Assisted customers with service inquiries and account questions to enhance customer satisfaction
Scheduled service appointments and coordinated with internal teams to ensure timely service delivery
Maintained accurate customer information and appointment records to support efficient service operations
Maintained accurate customer information and appointment records
Server
3 Years 1 Month
Olive Garden | 10.2018 - 11.2021
Delivered outstanding customer service, enhancing guest satisfaction in high-volume setting
Managed multiple tables with precision, ensuring accurate orders and timely service
Processed payments and resolved customer inquiries, contributing to seamless dining experience
Worked collaboratively with team members to ensure smooth operations
Built strong rapport with guests, encouraging repeat visits