Taylor Santucci
Johnson City,TN
Summary
An ambitious junior at the University of Tennessee, Knoxville, pursuing a career in criminal defense law. Experienced public speaker and team leader as co-captain of the university’s Mock Trial Team. Brings real-world experience in customer service as a host and to-go server at Cracker Barrel. Demonstrates professionalism, multitasking, and interpersonal skills in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Lead Host/To-Go Server
Cracker Barrel
Johnson City, TN
12.2022 - Current
- Settled disputes and conflicts among guests while providing excellent customer service.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Led a group of hosts and assigned positions when needed.
- Recruited and trained new servers and hosts.
- Taken and prepared to-go orders with absolute accuracy.
Research Analyst
Planet TV Studios
Johnson City, TN
01.2022 - 07.2022
- Researched and contacted potential clients.
- Organized meetings between clients and producers.
- Recruited other employees to assist with research.
- Determined the best methods to meet research objectives and produce useful data.
Bagger
Natural Foods Market
Johnson City, TN
07.2021 - 11.2021
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Provided excellent customer service by answering questions about products and services.
- Bagged groceries for customers quickly and accurately.
- Maintained a clean, orderly, and safe store environment by removing trash and keeping aisles clear of merchandise.
Education
Bachelor's Degree -
University Of Tennessee Knoxville
Knoxville, TN05.2027
High School Diploma -
University High
Johnson City, TN05.2023
Skills
- Data entry and analysis
- Customer service
- Rapid and adaptive
- Leadership
- Cross-functional collaboration
- Public speaking and oral advocacy
- Email correspondence
- Phone etiquette
Affiliations
University of Tennessee Mock Trial Team — Member & Co-Captain
(2024–Present)
- Awarded All-Regional Witness Award at the 2025 Columbia Regional Tournament for outstanding character work and courtroom presence
- Delivered opening statements, cross-examinations, and closing arguments in regional competitions
- Coached team members on persuasive delivery, courtroom presence, and speaking confidence
Kappa Alpha Pi Pre-Law Fraternity – Member, [University of Tennessee Chapter]
(2024 – Present)
- Participated in professional development events, networking sessions, and law school admissions workshops to gain insight into the legal field
- Engaged in discussions on legal ethics, trial procedures, and public policy with peers and legal professionals
- Attended guest speaker events with practicing attorneys, law professors, and admissions counselors to gain real-world legal perspectives
Timeline
Lead Host/To-Go Server
Cracker Barrel
12.2022 - Current
Research Analyst
Planet TV Studios
01.2022 - 07.2022
Bagger
Natural Foods Market
07.2021 - 11.2021
Bachelor's Degree -
University Of Tennessee Knoxville
High School Diploma -
University High
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