Taylor Sapp
Wildwood,MO
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Detail-oriented with years of experience in leadership roles. Dedicated to streamlining office and spa functions for excellent and cost-effective customer service. Skilled at employee training and supervision with extensive knowledge of and inventory management.
Overview
9
9
years of professional experience
Work History
Spa Coordinator/Receptionist
Paige Boyer
Des Peres, MO
03.2020 - 07.2022
- Led profitable spa operations through budgeting, aesthetics, employee training and renewing dormant client memberships.
- Applied knowledge in budgeting, aesthetics and employee development to foster profitable spa operations.
- Supervised operations for spa, handled staff personnel recruitment and management and implemented regular training to keep employee skills sharp.
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
- Documented client records and information.
- Maintained meticulous records to document client information.
- Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
Nanny
Natalie Johnson
Wildwood, MO
01.2016 - 02.2020
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Provided safe transportation to and from activities and events.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Interacted positively with children to promote mental and emotional development.
- Helped children discover enrichment activities to inspire imagination and creativity.
Wash Line Operator
Auto Spa Etc.
Ellisville, MO
01.2013 - 01.2016
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
- Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Education
Some College (No Degree) - Business Administration
University of Missouri - Columbia
Columbia, MOAssociate of Arts - General Studies
St. Louis Community College
Wildwood, MOSkills
- Positive Attitude
- Customer Service
- Data Entry
- Medical Receptionist
- Organizational & Communicative Skills
- Office Experience
- Phone Etiquette
- Problem Resolution
- Team Player
- Cash Handling
- Friendly
- Sales
- Good Work Ethic
- Multitasking
- Time Management
- Microsoft Word, Office, Excel
- Administrative Experience
- Detail Orientated
Timeline
Spa Coordinator/Receptionist
Paige Boyer
03.2020 - 07.2022
Nanny
Natalie Johnson
01.2016 - 02.2020
Wash Line Operator
Auto Spa Etc.
01.2013 - 01.2016
Some College (No Degree) - Business Administration
University of Missouri - Columbia
Associate of Arts - General Studies
St. Louis Community College
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