Taylor Savage
Summary
Possessing diverse skills in oral and written communication, active listening and analytical problem-solving. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Accident free diving record with a commitment to safety, and efficiency. Eager to leverage extensive expertise in a dynamic new role.
Overview
13
13
years of professional experience
Work History
Professional Truck Driver
Swift Transportation
03.2022 - 03.2024
- Enhanced overall safety by conducting thorough pre-trip and post-trip inspections, ensuring proper vehicle maintenance.
- Delivered goods in a timely manner by adhering to strict schedules and maintaining constant communication with dispatchers.
- Maintained accurate records of miles driven, and delivery details for efficient reporting and cost analysis.
- Improved customer satisfaction through professional communication and prompt resolution of any issues or concerns.
- Maintained strict adherence to safety protocols
- Trained 5 drivers ensuring zero accidents and full DOT compliance
Mail Carrier
United States Post Office
11.2020 - 03.2022
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Enhanced customer satisfaction with timely and accurate mail delivery to both residential and commercial addresses.
- Maintained a high level of safety by adhering to traffic laws, utilizing defensive driving techniques, and navigating various weather conditions.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
Licensed Esthetician
Saturn Esthetics
01.2019 - 10.2020
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Enhanced revenue by upselling products and services during client consultations.
- Performed thorough skin analysis to determine appropriate treatments for clients' individual needs.
- Improved clientele retention with exceptional customer service and follow-up care.
Assistant General Manager
KFC
04.2014 - 08.2019
- Fostered a team oriented environment, leading to increased morale and a 20% decrease in staff turnover.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- boosted efficiency through effective scheduling, staff training, and inventory management
Sales Associate
Payless Shoe Source
02.2012 - 04.2014
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Retail Sales Associate
Mens Warehouse
07.2011 - 06.2012
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Measured Grooms for Tuxedo rentals ensuring a stress free wedding day
- Increased tuxedo rental service usage
Education
High School Diploma -
Samuel W Wolfson
Jacksonville, FLFlorida State College At Jacksonville
Jacksonville, FLFull Specialist
American Academy of Cosmetology, Inc.
2019
Skills
- Sales Development
- Business Development
- Inventory Control
- Social Media Marketing
- Data Entry
- Paperwork Processing
- Product Knowledge
- Call Management
- Complaint resolution
- Customer Relationship Management
Affiliations
- Girl Scouts
Girl Scout Troop Leader
Leading an amazing group of girls to learn their potential and expand their knowledge of entrepreneurship, life skills, and life long friendship
Timeline
Professional Truck Driver
Swift Transportation
03.2022 - 03.2024
Mail Carrier
United States Post Office
11.2020 - 03.2022
Licensed Esthetician
Saturn Esthetics
01.2019 - 10.2020
Assistant General Manager
KFC
04.2014 - 08.2019
Sales Associate
Payless Shoe Source
02.2012 - 04.2014
Retail Sales Associate
Mens Warehouse
07.2011 - 06.2012
High School Diploma -
Samuel W Wolfson
Florida State College At Jacksonville
Full Specialist
American Academy of Cosmetology, Inc.
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