Taylor Schlechter
Brookings,SD
Overview
4
4
years of professional experience
Work History
Project Coordinator
Daktronics
02.2024 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Operations Support Specialist
HME Companies
09.2023 - Current
- Collaborated with multiple teams across the organization to ensure smooth delivery of services.
- Participated in weekly meetings with other departments to discuss ongoing projects and initiatives.
- Maintained accurate records of all operational activities in accordance with company policies.
- Assisted in the development of new processes to improve operational efficiency.
- Trained staff on proper use of operational systems and procedures as needed.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Billing Coordinator
HME Companies
03.2023 - 09.2023
- Responded to telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Input details into accounts and tracked payments.
- Processed and sent invoices, adjustments and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Built and strengthened client relationships to form long-lasting, profitable bonds.
- Maintained strong pipeline of corporate clients by collaborating closely with partners.
Third Party Biller
DT-Trak Consulting
07.2021 - 03.2023
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.
- Maintained confidentiality on all patient record data.
- Verified insurance eligibility for patients by calling appropriate parties.
Switchboard Receptionist
Brookings Health System
06.2020 - 07.2021
- Registered patients and collected information to support medical operations.
- Completed connections between callers, departments and professionals.
- Communicated general company information to inquiring customers in pleasant manner to project positive company image.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
- Checked in guests and issued badges for optimal security.
Education
MBA - Master of Business Administration
University of Mary
Bismarck, ND12.2023
Bachelor of Science - Community and Public Health
South Dakota State University
Brookings, SD05.2021
Skills
- Effective team leader
- Complex problem solver
- Organized
- Dependable
- People skills
- Time management skills
- Relationship building
- Communication
- Process Improvement
- Reporting and Documentation
Timeline
Project Coordinator
Daktronics
02.2024 - Current
Operations Support Specialist
HME Companies
09.2023 - Current
Billing Coordinator
HME Companies
03.2023 - 09.2023
Third Party Biller
DT-Trak Consulting
07.2021 - 03.2023
Switchboard Receptionist
Brookings Health System
06.2020 - 07.2021
MBA - Master of Business Administration
University of Mary
Bachelor of Science - Community and Public Health
South Dakota State University