Proficient in managing daily operations with a focus on team motivation and performance. Experienced in inventory management and customer service, driving efficiency and accountability in store processes.
Overview
12
12
years of professional experience
Work History
Team Member
Specialty Retail Store
Houston
02.2024 - Current
Provide customer service, process sales transactions, and maintain the store environment
Assist with inventory management by performing inventory checks and put out incoming merchandise
Created organizational system for backsock merchandise
Integrated an accountability pass-on system allowing different shifts to work together on store tasks
Oversaw the entry of certified vouchers into an automated, centralized system
Interim Store Manager
Specialty Retail Store
Houston
05.2025 - 10.2025
Manage daily operations, including opening/closing procedures, cash handling, and vendor coordination
Hire, train, and supervise staff to ensure adequate coverage and high customer service standards
Motivate and guide sales associates to achieve sales targets and maintain store policies
Prepare reports on sales, inventory, and other key performance indicators to assess store performance
Guest Service Agent
Hilton Garden Inn Houston Hobby
Houston
10.2023 - 01.2024
Provide every guest with a personal, exceptional experience
Ensure prompt, professional and efficient operations at the front desk
Providing engaging and distinctive guest service
Uphold hotel policies and procedures
Store Manager
Pearland Liquor
Pearland
12.2021 - 10.2023
Overseeing the daily operations of the store including ordering merchandise, managing inventory levels, and hiring staff
Performing audits to ensure that the store was in compliance with state laws regarding alcohol sales
Managing staff, ensuring that they are trained in proper alcohol serving procedures and in compliance with liquor laws
Providing customer service by assisting customers with their purchases and answering any questions they may have about products or services offered
Making sure that all liquor store employees follow company policies regarding pricing, stocking, and customer service
Ensuring that products are stored in a way that maintains their quality and preserves them from spoilage
Coordinating with vendors to ensure timely delivery of product
Training new employees on store policies and procedures
Ensuring that all liquor store equipment is working properly so that customers can get what they need quickly and efficiently
Project Manager
TriSMART Solar
Houston
10.2020 - 03.2021
Created and audited installation agreements, lender agreements, HOA applications, and design addendums
Scheduled Site Surveys and install services
Served as Energy Consultants’ first point of contact for account updates
Front Desk Agent
Fairfield by Marriott Houston Hobby Airport
Houston
12.2019 - 08.2020
Served as guests’ first point of contact and managed all aspects of guest accommodations
Registered guests, managed reservations, and provided information for rooms, rates, and amenities
Front Desk Agent
Hyatt Regency Houston Galleria
Houston
07.2018 - 08.2019
Served as guests’ first point of contact and managed all aspects of guest accommodations
Registered guests, managed reservations, and provided information for rooms, rates, and amenities
PR Intern in the Marketing and Communications Department
Museum of Fine Arts, Houston
Houston
09.2013 - 05.2017
Work once and sometimes twice a week during school year
Organize press clippings, both, electronically and physically
Track press coverage by converting online links and scanning magazines
Assist with media previews for opening exhibitions and events
Interact with museum employees across several different departments
Assist with marketing and communications tasks as needed
Education
Some College (No Degree) - Mathematics
Houston Community College
Houston, TX
08.2025 -
Skills
Strong organizational skills
Time management
Attention to detail to manage tasks efficiently and accurately
Computer literacy
Communication and interpersonal skills
Problem-solving
Multi-tasking
Adaptability and resilience
Timeline
Some College (No Degree) - Mathematics
Houston Community College
08.2025 -
Interim Store Manager
Specialty Retail Store
05.2025 - 10.2025
Team Member
Specialty Retail Store
02.2024 - Current
Guest Service Agent
Hilton Garden Inn Houston Hobby
10.2023 - 01.2024
Store Manager
Pearland Liquor
12.2021 - 10.2023
Project Manager
TriSMART Solar
10.2020 - 03.2021
Front Desk Agent
Fairfield by Marriott Houston Hobby Airport
12.2019 - 08.2020
Front Desk Agent
Hyatt Regency Houston Galleria
07.2018 - 08.2019
PR Intern in the Marketing and Communications Department