Taylor Silvas
Corpus Christi,TX
Summary
Proven track record of enhancing office efficiency and accuracy in record-keeping at A & N Insurance, leveraging strong organization and Microsoft Office proficiency. Excelling in client service and team collaboration, consistently improved attendance tracking and client satisfaction. Demonstrated ability to manage high-pressure situations and complex data entry with attention to detail and respectfulness.
Overview
2
2
years of professional experience
Work History
Attendance Clerk
Stx Beef
04.2023 - 05.2024
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Aided school administration during emergency drills or actual events by providing accurate attendance information of students and ensuring their safety.
- Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
- Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
Waitress
Neils Urban Oven
05.2023 - 11.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Receptionist
A & N Insurance
01.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Veterans Memorial High School
Corpus Christi, TX06.2020
Skills
- Respectfulness
- Strong Organization
- Verbal and written communication
- Truancy reporting
- Data Entry
- Attendance records oversight
- Data entry proficiency
- Client Service
- Skilled in word
- Telephone Etiquette
- Record Keeping Expertise
- Attendance Records Maintenance
- Customer Service
- Attention to Detail
- Punctual and Reliable
- Team Collaboration
- Problem-Solving
- Microsoft Office
- Call Answering and Routing
- Billing and Invoicing
- Appointment Scheduling
Timeline
Waitress
Neils Urban Oven
05.2023 - 11.2023
Attendance Clerk
Stx Beef
04.2023 - 05.2024
Receptionist
A & N Insurance
01.2022 - 05.2023
High School Diploma -
Veterans Memorial High School
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