To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant Instructor
Northwest Career College
11.2021 - 01.2022
Developed strong rapport with students, providing one-on-one support to those struggling with course material or facing personal challenges.
Facilitated open communication between students, staff, and administrators by participating in regular meetings and offering constructive feedback on program improvements.
Mentored numerous students who successfully completed certification exams on their first attempt, leading to higher program pass rate.
Fostered supportive and inclusive classroom environment that encouraged open dialogue and mutual respect among students.
Medical Assistant
Springfield Clinic
06.2018 - 08.2021
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Rideshare Driver
Self-Employed
01.2022 - Current
Developed strong communication skills while interacting with diverse groups of riders daily.
Responded to passenger concerns and complaints politely and professionally.
Followed company guidelines and policies when interacting with passengers.
Assisted passengers with loading and unloading luggage for enhanced customer care.
Medical Assistant
HSHS Neuroscience Center
06.2017 - 06.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Crew Trainer
Mcdonalds
05.2008 - 06.2018
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.