Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
7
7
years of professional experience
Work History
Certified Clinical Medical Assistant
HCA Healthcare Inc.
Salem, VA
05.2023 - Current
Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Provided patient education regarding medications, treatments, diet modifications and lifestyle changes to improve health outcomes.
Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
Waitress/Cook
Pinetop Restaurant
New Castle, VA
02.2017 - Current
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Certified Nursing Assistant
Raleigh Court Health & Rehabilitation Center
Roanoke, VA
06.2019 - 10.2019
Documented activities and recorded information in EMR system.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.