Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Smith

Grand Rapids,MI

Summary

Doctor as Necessary

Overview

8
8
years of professional experience

Work History

Bakery Sales Associate and Designated Trainer

The Cheesecake Factory
06.2022 - Current
  • Increased bakery sales by proactively engaging with customers and providing personalized product recommendations.
  • Certified designated trainer for new cashier and bakery staff. Educated trainees and handled certification proceedings to assess employee readiness.
  • Managed server accountabilities, receipts, and other paperwork.
  • Performed a variety of accounting functions to balance books after a shift.
  • Maintained knowledge of current menu items, ingredients, and rewards/promotions available at the restaurant.

Pet Sitter

The Hancock Family
10.2023 - 12.2023
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Followed owner's instructions pertaining to food, water, medications, exercise and other restrictions, and attempting to go above and beyond in my care.

Cashier and Barista

Starbucks
08.2020 - 04.2022
  • Operated cash register and POS System to record transactions, enter orders, and process payments, accurately and efficiently.
  • Worked with floor team and managers to meet a wide range of customer needs.
  • Made drinks in a fast-paced, high-pressure environment to get beverages to students and staff in a hurry without sacrificing quality.


Tutor

Cook Library Center
09.2019 - 12.2020
  • Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
  • Helped students K-5 with their homework and after school reading.
  • Learned about how the program is run, and the positive effects that it has in the community.

Directed Study Teaching Shadow

Berkley High School
01.2019 - 04.2019
  • Met weekly with Mrs. Cole to assign myself pedagogy research and discuss topics on education.
  • Sat in on underclassman English classes to take notes on observations and how topics from my research can be applied.
  • Worked with students in a small group setting to apply pedagogy techniques.
  • Presented what I had learned to a panel of other teachers.

Checkout Cashier

Westborn Market
03.2016 - 08.2020
  • Constructed and restocked shelves, stacks, and displays to optimize customer experiences.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance and customer inquiries.
  • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.

Education

Bachelor of Arts - English Language And Literature

Grand Valley State University
Allendale, MI
04.2023

Skills

  • Recordkeeping abilities
  • Document coordination
  • Neat, Organized, and Detail Oriented
  • Excellent Written and Verbal Communication
  • Computer and Microsoft Office Proficiency
  • Proofreading, Line and Developmental Editing
  • Strong Communication and Interpersonal Skills
  • Time Management
  • Reliable and Responsible
  • Creative and Critical Thinking

Timeline

Pet Sitter

The Hancock Family
10.2023 - 12.2023

Bakery Sales Associate and Designated Trainer

The Cheesecake Factory
06.2022 - Current

Cashier and Barista

Starbucks
08.2020 - 04.2022

Tutor

Cook Library Center
09.2019 - 12.2020

Directed Study Teaching Shadow

Berkley High School
01.2019 - 04.2019

Checkout Cashier

Westborn Market
03.2016 - 08.2020

Bachelor of Arts - English Language And Literature

Grand Valley State University

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Taylor Smith