Taylor Smith
Grand Rapids,MI
Summary
Doctor as Necessary
Overview
8
8
years of professional experience
Work History
Bakery Sales Associate and Designated Trainer
The Cheesecake Factory
Kentwood, MI
06.2022 - Current
- Increased bakery sales by proactively engaging with customers and providing personalized product recommendations.
- Certified designated trainer for new cashier and bakery staff. Educated trainees and handled certification proceedings to assess employee readiness.
- Managed server accountabilities, receipts, and other paperwork.
- Performed a variety of accounting functions to balance books after a shift.
- Maintained knowledge of current menu items, ingredients, and rewards/promotions available at the restaurant.
Pet Sitter
The Hancock Family
Milford, MI
10.2023 - 12.2023
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Gave animals proper attention to promote secure environment in owner's absence.
- Followed owner's instructions pertaining to food, water, medications, exercise and other restrictions, and attempting to go above and beyond in my care.
Cashier and Barista
Starbucks
Grand Valley State University
08.2020 - 04.2022
- Operated cash register and POS System to record transactions, enter orders, and process payments, accurately and efficiently.
- Worked with floor team and managers to meet a wide range of customer needs.
- Made drinks in a fast-paced, high-pressure environment to get beverages to students and staff in a hurry without sacrificing quality.
Tutor
Cook Library Center
Grand Rapids, MI
09.2019 - 12.2020
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Helped students K-5 with their homework and after school reading.
- Learned about how the program is run, and the positive effects that it has in the community.
Directed Study Teaching Shadow
Berkley High School
Berkley, MI
01.2019 - 04.2019
- Met weekly with Mrs. Cole to assign myself pedagogy research and discuss topics on education.
- Sat in on underclassman English classes to take notes on observations and how topics from my research can be applied.
- Worked with students in a small group setting to apply pedagogy techniques.
- Presented what I had learned to a panel of other teachers.
Checkout Cashier
Westborn Market
Berkley, MI
03.2016 - 08.2020
- Constructed and restocked shelves, stacks, and displays to optimize customer experiences.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance and customer inquiries.
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
Education
Bachelor of Arts - English Language And Literature
Grand Valley State University
Allendale, MI04.2023
Skills
- Recordkeeping abilities
- Document coordination
- Neat, Organized, and Detail Oriented
- Excellent Written and Verbal Communication
- Computer and Microsoft Office Proficiency
- Proofreading, Line and Developmental Editing
- Strong Communication and Interpersonal Skills
- Time Management
- Reliable and Responsible
- Creative and Critical Thinking
Timeline
Pet Sitter
The Hancock Family
10.2023 - 12.2023
Bakery Sales Associate and Designated Trainer
The Cheesecake Factory
06.2022 - Current
Cashier and Barista
Starbucks
08.2020 - 04.2022
Tutor
Cook Library Center
09.2019 - 12.2020
Directed Study Teaching Shadow
Berkley High School
01.2019 - 04.2019
Checkout Cashier
Westborn Market
03.2016 - 08.2020
Bachelor of Arts - English Language And Literature
Grand Valley State University