Bachelor of Science - Criminal Justice
University of Arizona
08.2024 - Current
Taylor Souza
Scottsdale,AZ
Timeline
Barista/Sales Associate
HB Wellness
03.2023 - 01.2025
Hostess
The Craftsman
09.2022 - 04.2023
Work History
Barista/Sales Associate
HB Wellness
03.2023 - 01.2025
- Kept a clean and organized workspace to ensure productivity for coworkers and myself.
- Used in-store system to locate inventory and place special orders for customers.
- Promoted a welcoming atmosphere by greeting customers with a friendly attitude to address their needs.
- Helped increase business by assisting with online marketing.
- Trained new team members, sharing my knowledge while coaching them with encouragement.
Hostess
The Craftsman
09.2022 - 04.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Education
Bachelor of Science - Criminal Justice
University of Arizona
Tucson, AZ 08.2024 - Current
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Excellent people skills
Guest relations
Goal Oriented
Summary
Proactive and goal-oriented professional with experience at HB Wellness, adept in time management and guest relations. Excelled in creating welcoming environments, boosting online marketing efforts, and training new staff with a focus on productivity and teamwork. Demonstrated exceptional attention to detail and people skills, enhancing customer satisfaction and workplace efficiency. Successful at promoting customer loyalty and satisfaction with purchases.
Accomplishments
- Graduated from high school with a 3.8
- Involved in National Honors Society
- Gamma Phi Beta Sorority
Volunteer Work
- Involved in National Charity League for 2 years
- Volunteered with the Leukemia and Lymphoma Society in their events and charity galas
- Helped raise money for Cancer research as part of the Student of the Year campaign
- Assisted my elementary school with yearly events and fundraisers
- Feed my starving children and Gigi's Playhouse
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